|
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Live Site 2.01
|
Intermedium Corp. |
| The software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0! |
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Platform: Windows |
Communications
|
|
Type: Demo |
Cost: $99.00 US
|
Size: 7854 K
|
Released: Sep 30, 2005 |
|
Download:
http://www.i-webcast.com/download/livesitesetup.exe
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Keywords: Customer support, video chat software, video chat support, online support, video chat |
|
Cute Live Support 3.1
|
CuteSoft |
| Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact |
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|
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Platform: Windows |
Communications
|
|
Type: Commercial |
Cost: $199.00 US
|
Size: 3887 K
|
Released: Jul 31, 2006 |
|
Download:
http://cutesoft.net/Download/CuteLiveSupport.zip
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Keywords: ASP, NET, live support, live customer support, live online support |
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Live Chat Software for Customer Support 2.0
|
Live2Support Inc. |
| Increase sales and improve customer service delivery by adding live chat to your website. Watch visitors on your website in real time. Interact proactively through chat invitations. Fully customizable visitor interfaced. One click installation within minutes. Transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer and duration of chat session. 15 - day no-risk free trial. |
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|
|
Platform: Windows |
Communications
|
|
Type: Shareware |
Cost: $9.99 US
|
Size: 723 K
|
Released: Nov 25, 2008 |
|
Download:
http://www.live2support.com/downloads/Live2SupportSetupV2.exe
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Keywords: Live chat program, live help program, live support program, live customer support software, live support software |
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SupportPortal 3.0
|
Escon Information Consulting |
| Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments. |
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|
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
|
|
Type: Demo |
Cost: $275.00 US
|
Size: 2832 K
|
Released: Jan 20, 2009 |
|
Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
|
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Keywords: Itil, sla, service desk, help desk, helpdesk |
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Omnistar Help Desk Software Solution 8.1
|
Omnistar Interactive |
| Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. |
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|
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Platform: Windows |
Web Developer Tools
|
|
Type: Commercial |
Cost: $147.00 US
|
Size: 4 K
|
Released: Jul 09, 2009 |
|
Download:
https://www.osisecureweb.com/omnistl/orderform.php
|
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Keywords: Help Desk Software, Live Chat Software, Customer Service Software |
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CustomerReach 2.2
|
CustomerReach |
| Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. |
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|
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Platform: Windows |
Web Developer Tools
|
|
Type: Commercial |
Cost: $89.95 US
|
Size: 3642 K
|
Released: Aug 23, 2005 |
|
Download:
http://www.customerreach.com/CustomerReachSetup.exe
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Keywords: Service, instant, message, online, support |
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AliveChat 3.4.0
|
WebsiteAlive |
| AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools. |
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|
|
Platform: Windows |
Communications
|
|
Type: Shareware |
Cost: $18.95 US
|
Size: 1733 K
|
Released: Jun 20, 2005 |
|
Download:
http://www.websitealive.com/www/download/alivechat_package.zip
|
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Keywords: Live customer service chat, liveperson, humanclick, boldchat, live chat software |
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Boldcenter Operator Client .NET 4.13
|
Bravestorm, LLC |
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets. |
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|
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Platform: Windows |
Business
|
|
Type: Freeware |
Cost: $0.00 US
|
Size: 4263 K
|
Released: May 24, 2005 |
|
Download:
http://www.boldcenter.com/download/boldcenter413.exe
|
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Keywords: Web logs, hit counter, software, crm, customer |
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SightMax 1.0.14.0
|
SmartMax Software, Inc. |
| SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more... |
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|
|
Platform: Windows |
Communications
|
|
Type: Demo |
Cost: $299.00 US
|
Size: 40323 K
|
Released: May 04, 2005 |
|
Download:
http://www.sightmax.com/release/1.0/sightmax.exe
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Keywords: Live help, customer service software, chat room, chat technical support, monitoring |
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VueChat Express 1.4
|
VueCam |
| VueChat Express is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
|
|
Type: Shareware |
Cost: $19.00 US
|
Size: 3402 K
|
Released: May 01, 2005 |
|
Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Website, video camera, express, web based, live voice |
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VueChat Enterprise Server 1.3
|
VueCam |
| Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). |
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|
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
|
|
Type: Shareware |
Cost: $19.00 US
|
Size: 607 K
|
Released: Jan 01, 2005 |
|
Download:
http://www.vuechat.com/download/vuechat_srv.exe
|
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Keywords: Customer support software, representative, client, server, user |
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Boldchat Operator Client .NET 2.31
|
Bravestorm, LLC |
| Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. |
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|
|
Platform: Windows |
Internet
|
|
Type: Freeware |
Cost: $0.00 US
|
Size: 2285 K
|
Released: Nov 26, 2003 |
|
Download:
http://www.boldchat.com/ext/download/boldchat.exe
|
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Keywords: Web chat, live chat, sales chat, support chat, customer chat |
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LiveServiceDesk 2.0
|
SwampFox Software Ltd |
| POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again. |
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|
|
Platform: Windows |
Internet
|
|
Type: Shareware |
Cost: $249.00 US
|
Size: 10800 K
|
Released: Nov 05, 2003 |
|
Download:
http://www.liveservicedesk.com/shareware/lsdins.exe
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Keywords: Live help software, live service software, live customer service |
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Customer Manager for Workgroup 1.9
|
Binary House Software |
| Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. |
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|
|
Platform: Windows |
Business
|
|
Type: Shareware |
Cost: $59.95 US
|
Size: 27139 K
|
Released: Jun 04, 2009 |
|
Download:
http://www.BinaryHouseSoftware.com/download/CustManagerFWG.zip
|
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Keywords: Workgroup, calendar, scheduler, scheduling, organizer |
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123 Live Help Linux Server Software 4.2
|
TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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|
|
Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Communications
|
|
Type: Freeware |
Cost: $0.00 US
|
Size: 57344 K
|
Released: May 19, 2009 |
|
Download:
http://www.123livehelp.com/download/123livehelp.tar.gz
|
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Keywords: Online customer support software, live chat support, customer online support, online sales software, live person |
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123 Live Help Chat Server Software 4.0
|
TopCMM Software Corp. |
| Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. |
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|
|
Platform: Windows |
Communications
|
|
Type: Shareware |
Cost: $599.00 US
|
Size: 11264 K
|
Released: Sep 02, 2008 |
|
Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
|
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123 Live Help Chat Mac Server Software 4.2
|
TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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|
|
Platform: Unix, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC |
Communications
|
|
Type: Freeware |
Cost: $0.00 US
|
Size: 24576 K
|
Released: May 19, 2009 |
|
Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
|
|
Keywords: Click to support |
|
LiveSupportZone 1.1.0.24
|
Qumix |
| LiveSupportZone allows you provide live help and live customer pre-sales support in real-time directly from your website. Using LiveSupportZone visitors can engage in online dialog with the Online operator and the operator also can chat with visitor. |
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|
|
Platform: Windows |
Communications
|
|
Type: Shareware |
Cost: $19.00 US
|
Size: 3210 K
|
Released: Apr 10, 2006 |
|
Download:
http://www.livesupportzone.com/livesupportzone.zip
|
|
Keywords: Web, track, live chat software support, php live |
|
Live Chat Software 2.5
|
APS Technology Pvt Ltd. |
| APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. |
 |
|
|
Platform: Windows |
Business
|
|
Type: Commercial |
Cost: $7.95 US
|
Size: 45 K
|
Released: Aug 24, 2008 |
|
Download:
http://www.apstechinc.com/APS-Live-Chat.zip
|
|
Keywords: Customer Support, Live Help, Live Support |
|
ManageEngine SupportCenter Plus 6.5
|
AdventNet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
 |
|
|
Platform: Windows, Linux |
Business
|
|
Type: Freeware |
Cost: $0.00 US
|
Size: 32060 K
|
Released: Nov 05, 2007 |
|
Download:
http://www.manageengine.com/products/support-center/64045241/ManageEng
|
|
Keywords: Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System, Contact Management |
|
AdventnetManageEngine SupportCenter Plus 7.0
|
Adventnet Inc |
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. |
 |
|
|
Platform: Windows, Linux |
Business
|
|
Type: Freeware |
Cost: $0.00 US
|
Size: 31744 K
|
Released: Dec 02, 2008 |
|
Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
|
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Keywords: Request Tracking, SLA violation tracking, Active Directory |
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