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Boldcenter Operator Client .NET 4.13
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Bravestorm, LLC |
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 4263 K
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Released: May 24, 2005 |
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Download:
http://www.boldcenter.com/download/boldcenter413.exe
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Keywords: Customers, webmaster, support, sales, live chat |
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ieSupportManager 1.50
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ieComputerSystems Ltd |
| Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1192.00 US
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Size: 14336 K
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Released: Aug 17, 2005 |
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Download:
http://www.iecomputersystems.com/downloads/iesmv1.exe
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Keywords: Customer support, multi-lingual, multilingual, MAPI, spanish |
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Jitbit HelpDesk 1.5
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JitBit Software |
| Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $349.00 US
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Size: 542 K
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Released: Aug 10, 2006 |
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Download:
http://www.jitbit.com/files/HelpDeskTrial.zip
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Keywords: Service, knowledge, base, issue, track |
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Spiceworks Desktop 1.6
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Spiceworks Inc. |
| Spiceworks is a free agent-less network inventory, monitoring, helpdesk, reporting software. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 5754 K
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Released: Jun 25, 2007 |
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Download:
http://download.spiceworks.com/Spiceworks.exe
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Keywords: Reporting, network, inventory, monitoring, helpdesk |
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TicketAxis - Trouble Ticketing Software 1.0.1
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SupportAxis |
| TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 2304 K
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Released: Jun 29, 2009 |
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Download:
http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
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Keywords: Help desk, crm, helpdesk software, ticket software, customer service support |
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rapidHELP 2.1
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rapidHelp Software |
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. |
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Platform: Windows |
Utilities & Drivers
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Type: Demo |
Cost: $0.00 US
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Size: 46080 K
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Released: Jan 10, 2005 |
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Download:
http://www.rapidhelp.net/pad/rapidhelp.exe
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Keywords: Call, call center, ticket, service software, callcenter |
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Inventory Manager Lite 1.0
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Microforge.net Limited |
| Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT.
Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 15081 K
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Released: Apr 20, 2001 |
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Download:
http://www.microforge.net/Download/iml10.exe
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Keywords: Administration, PIM, Manage, FREE, Help |
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LBE Free Helpdesk 2.5
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Leigh Business Enterprises Ltd. |
| Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports. |
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Platform: Windows |
Developer Tools
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Type: Freeware |
Cost: $0.00 US
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Size: 2331 K
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Released: Jan 01, 1999 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
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Keywords: Problem resolution, free help desk, free helpdesk, free help desk software, free helpdesk software |
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Templates for the Hotel Helpdesk 1.00
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ITSTH |
| Test Outlook as powerful helpdesk for customer enquiry to Hotels. The Add-in for the program ReplyButler helps you with the keeping and also start of the Hotel boilerplates for the helpdesk. All Hotel text phrases are compatible to a multiuser environment so that with a network all helpdesk users have the identical boilerplates and have the same DB. Test it immediately! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 18, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
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Keywords: E-mail support, Microsoft Outlook, Text modules, Hotel textmodules |
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Templates for the Fashion Helpdesk 1.00
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ITSTH |
| Use Microsoft Outlook as powerful Helpdesk-solution for customer mails at Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping of the Fashion boilerplates for the helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
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Keywords: Fashion textmodules |
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Templates for the Secretary Helpdesk 1.00
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ITSTH |
| Employ MS-Outlook as helpdesk for customer mails to Office assistants + registries. The additional software helps you at the using of the text modules for Secretary topics for the helpdesk. All suggestions for written texts already have bilingual headlines + were marked with small icons to find them more easy. Download now! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
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Keywords: Secretary textmodules |
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FastRequest HelpDesk 7.0.4
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FullData inc. |
| FastRequest HelpDesk- Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List?). |
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Platform: Windows |
Web Developer Tools
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Type: Shareware |
Cost: $179.00 US
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Size: 48019 K
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Released: Nov 05, 2008 |
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Download:
http://fastrequest.com/English/FastRequest.exe
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Keywords: Online form, online service, online service request, biomedical helpdesk, crm helpdesk |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Web help desk software, customer service, customer relations management, call tracking, web helpdesk |
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Templates for the Webshop Helpdesk 1.00
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ITSTH |
| Test Oulook as great Helpdesk-solution for customer e-mails directed at Webshops. This Add-in for the program Reply-Butler helps you with administration / construction of the Webshop text modules for the helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
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DNA Helpdesk 2
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NetSupport Ltd |
| Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1600.00 US
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Size: 49 K
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Released: Nov 29, 2004 |
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Download:
ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
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Keywords: Active directory, web based, DNA, netsupport |
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Cerberus Helpdesk 2.4.0
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WebGroup Media, LLC |
| Cerberus Helpdesk is a web based email management software created using PHP and MySQL |
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Platform: Windows, Linux |
Internet
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Type: Commercial |
Cost: $199.00 US
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Size: 3799 K
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Released: May 01, 2004 |
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Download:
http://www.cerberusweb.com/downloads/download_240_zip/cerberus_helpdes
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Keywords: Helpdesk, Email, Management |
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LBE Desktop Helpdesk 4.0.171
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 5183 K
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Released: May 16, 2007 |
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Download:
http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
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Keywords: Issue tracking |
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Remote Helpdesk 6.5
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GID Software |
| Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $395.00 US
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Size: 1320 K
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Released: Jul 27, 2005 |
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Download:
http://www.gidsoftware.com/examples/rhsetup.exe
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Keywords: Pc remote control, remote control software, pc anywhere, vnc, terminal server |
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