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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Call tracking, web helpdesk, helpdesk, web help desk, web helpdesk software |
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SupportPortal 3.0
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Escon Information Consulting |
| Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Customer support, itil, sla, service desk, help desk |
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TicketAxis - Trouble Ticketing Software 1.0.1
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SupportAxis |
| TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 2304 K
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Released: Jun 29, 2009 |
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Download:
http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
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Keywords: Crm, helpdesk software, ticket software, customer service support, free help desk software |
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Omnistar Help Desk Software Solution 8.1
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Omnistar Interactive |
| Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site?s visitors and create a comprehensive web based knowledgebase. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $147.00 US
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Size: 4 K
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Released: Jul 09, 2009 |
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Download:
https://www.osisecureweb.com/omnistl/orderform.php
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Keywords: Help Desk Software, Live Chat Software, Customer Service Software |
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SupportCalls with Outlook 3.2
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AssistMyTeam |
| An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $1500.00 US
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Size: 28302 K
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Released: Sep 24, 2009 |
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Download:
http://www.assistmyteam.net/downloads/SupportCallsSetup.exe
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Keywords: Customer Service, Service Level Agreements, SMS, Skype, Email monitoring |
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LBE Desktop Helpdesk 4.0.171
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 5183 K
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Released: May 16, 2007 |
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Download:
http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
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Keywords: Problem resolution, call center, issue tracking, help desk software |
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Help Desk-99 4.0.162
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $180.00 US
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Size: 5089 K
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Released: Sep 27, 2006 |
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Download:
http://www.helpdesk99.com/download/helpdesk99.zip
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Keywords: Help desk system, helpdesk system |
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Jitbit HelpDesk 1.5
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JitBit Software |
| Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere via web. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $349.00 US
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Size: 542 K
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Released: Aug 10, 2006 |
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Download:
http://www.jitbit.com/files/HelpDeskTrial.zip
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Keywords: Issue, track, ticket, help, desk |
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Customer support software - sitewebdesk 7.1
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sitehelpdesk.com |
| Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $1.00 US
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Size: 292 K
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Released: Jan 12, 2006 |
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Download:
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
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Keywords: ITSM, web based |
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CALL TRACK CRM Helpdesk - Outlook Edition 3.0.47
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StromaSoft Ltd |
| Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $99.00 US
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Size: 13000 K
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Released: Nov 17, 2005 |
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Download:
http://www.StromaSoft.com/downloads/calltrack.exe
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Keywords: Newsletter, eCRM, Outlook, Telephony, Workflow |
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ieSupportManager 1.50
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ieComputerSystems Ltd |
| ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1192.00 US
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Size: 14336 K
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Released: Aug 17, 2005 |
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Download:
http://www.iecomputersystems.com/downloads/iesmv1.exe
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Keywords: Multilingual, MAPI, spanish, clipper, powerbuilder |
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DataTrack System 2.0.6479.3
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Magnoware Systems |
| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $349.99 US
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Size: 4505 K
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Released: Jul 11, 2005 |
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Download:
http://www.magnoware.com/downloads/datatrack_system/datatrack.exe
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Keywords: Support management, work order management |
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Boldcenter Operator Client .NET 4.13
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Bravestorm, LLC |
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 4263 K
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Released: May 24, 2005 |
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Download:
http://www.boldcenter.com/download/boldcenter413.exe
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Keywords: Customer, customers, webmaster, support, sales |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Online, live voice, chat, software, web |
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Request Tracker 3.1
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CyberNiche Software |
| Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. |
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Platform: Windows |
Business
|
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Type: Shareware |
Cost: $149.00 US
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Size: 4807 K
|
Released: Feb 17, 2005 |
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Download:
http://www.cniche.com/request/reqtrack.exe
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Keywords: Time management, time, workorder database, KMS, customer relations management |
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