Library home • Reviews • Submit • About
LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd.
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. LBE Web Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 2304 K Released: May 17, 2007
Download: http://www.lbehelpdesk.com/upgrade/lbeweb.zip
Keywords: Customer relations management, call tracking, web helpdesk, helpdesk, web help desk
DEKSI CRM for Linux 4.0 DEK Software International
DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. DEKSI CRM for Linux
Platform: Windows, Linux Business
Type: Shareware Cost: $595.00 US Size: 35190 K Released: May 29, 2007
Download: http://www.deksoftware.com/new/crml.zip
Keywords: CRM, sales force automation, customer relationship management software, contact management, customer support
DEKSI CRM 4.2 DEK Software International
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat. DEKSI CRM
Platform: Windows Business
Type: Shareware Cost: $595.00 US Size: 30046 K Released: Jul 12, 2007
Download: http://www.deksoftware.com/new/crmw.zip
Keywords: DEKSI CRM, crm software, customer management, customer assistance, service management
AdventnetManageEngine SupportCenter Plus 7.0 Adventnet Inc
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. AdventnetManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 31744 K Released: Dec 02, 2008
Download: http://download.adventnet.com/products/support-center/64045241/ManageE
Keywords: Customer Help Desk, Request Tracking, Service Level Agreement, Self Service Portal, Knowledge base
ManageEngine SupportCenter Plus 6.5 AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. ManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 32060 K Released: Nov 05, 2007
Download: http://www.manageengine.com/products/support-center/64045241/ManageEng
Keywords: Trouble Ticketing System, SLA violation tracking, Workflow Management, Customer Support Software, Customer Service Management Software
e-Restaurant 3.0.0.43 Kernow Software
Cut time, reduce mistakes, improve efficiency and maximise the true potential of your restaurant with this restaurant customer & reservation package. e-Restaurant
Platform: Windows Business
Type: Commercial Cost: $695.00 US Size: 7445 K Released: Feb 27, 2006
Download: http://kernow-software.co.uk/downloads/eRestaurant_3.0.0.43.exe
Keywords: E-Restaurant, restaurant, customer, booking, software
PC Sentinel's AutoKeys: Auto Typing! 1.2.3 PC Sentinel Software
Save time and effort by eliminating repetitive and tedious typing tasks while keeping track of sensitive personal information. Use PCSentinel's Autokeys to answer hundreds of emails a day, complete forms with the touch of a button, save and retrieve sensitive information like passwords and account numbers! All data is stored in encrypted forms for your safety! PC Sentinel's AutoKeys: Auto Typing!
Platform: Windows Business
Type: Shareware Cost: $29.99 US Size: 261 K Released: Feb 20, 2006
Download: http://www.pcsentinelsoftware.com/products/autokeys/autokeys_setup.exe
Keywords: Customer relationship management, automated customer service, macros, automation software, clipboard
Customer Manager for Workgroup 1.9 Binary House Software
Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager for Workgroup
Platform: Windows Business
Type: Shareware Cost: $59.95 US Size: 27139 K Released: Jun 04, 2009
Download: http://www.BinaryHouseSoftware.com/download/CustManagerFWG.zip
Keywords: Workgroup, calendar, scheduler, scheduling, organizer
Service Desktop Pro 2.0 Webtech Softwares & Services Ltd
Service Desktop Pro is an integrated Business and Personal Information Management Software. It is basically aimed at IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management. Service Desktop Pro
Platform: Windows Business
Type: Shareware Cost: $99.95 US Size: 14955 K Released: Sep 08, 2006
Download: http://www.servicedesktop.com/download2/SdPro.exe
Keywords: Project management software, contact management software, billing software, invoice software, leads management software
Service Desktop Pro 2.0 Webtech Softwares & Services Ltd
Service Desktop Pro is an integrated Business and Personal Information Management Software. It is basically aimed at IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. Service Desktop Pro
Platform: Windows Business
Type: Shareware Cost: $99.95 US Size: 18020 K Released: Sep 08, 2006
Download: http://www.servicedesktop.com/downloads/SdPro.exe
Keywords: Service provider business management software, business software, business management software, service management software
VueChat Express 1.4 VueCam
VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. VueChat Express
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC Business
Type: Shareware Cost: $19.00 US Size: 3402 K Released: May 01, 2005
Download: http://www.vuechat.com/download/express/vuechat_rep.exe
Keywords: Express, online, web based, live voice, chat
Request Tracker 3.1 CyberNiche Software
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software. Request Tracker
Platform: Windows Business
Type: Shareware Cost: $149.00 US Size: 4807 K Released: Feb 17, 2005
Download: http://www.cniche.com/request/reqtrack.exe
Keywords: Work order, time management, time, help desk, call center
VueChat Enterprise Server 1.3 VueCam
Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). VueChat Enterprise Server
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC Business
Type: Shareware Cost: $19.00 US Size: 607 K Released: Jan 01, 2005
Download: http://www.vuechat.com/download/vuechat_srv.exe
Keywords: Client, server, user, linux, unix
Service Core Manager (SCM) - Server 2.3 ExplorInform Inc.
SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Service Core Manager (SCM) - Server
Platform: Windows Servers
Type: Commercial Cost: $800.00 US Size: 22 K Released: Dec 20, 2002
Download: http://www.explorinform.com/downloads/products/scm.zip
Keywords: Service centers, service center software, workshops
E-Service Center Manager (ESCM) - Server 2.3 ITSuperiority Inc.
E-Service Center Manager (ESCM) – software for service centers and workshops. ESCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. E-Service Center Manager (ESCM) - Server
Platform: Windows Utilities & Drivers
Type: Commercial Cost: $800.00 US Size: 22 K Released: Dec 20, 2002
Download: http://www.itsuperiority.com/downloads/products/scm.zip
Keywords: Service centers
Service Center Manager (SCM) - Server 2.0 Alarit Inc.
SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Service Center Manager (SCM) - Server
Platform: Windows Utilities & Drivers
Type: Commercial Cost: $1000.00 US Size: 22 K Released: Sep 17, 2002
Download: http://www.alarit.com/downloads/products/scm.zip
Keywords: Service centers
OfficeGenie 3.2 Softlogic Innovations Pvt. Ltd.
Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office. OfficeGenie
Platform: Windows Business
Type: Shareware Cost: $29.95 US Size: 34796 K Released: Jun 04, 2007
Download: http://softlogic.org/downloads/OfficeGenie.exe
Keywords: Call Tracking, Customer Management, Service, Telemarketing, Office
1