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ManageEngine SupportCenter Plus 6.5
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AdventNet Inc |
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 32060 K
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Released: Nov 05, 2007 |
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Download:
http://www.manageengine.com/products/support-center/64045241/ManageEng
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Keywords: Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System, Contact Management |
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AdventnetManageEngine SupportCenter Plus 7.0
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Adventnet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 31744 K
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Released: Dec 02, 2008 |
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Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
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Keywords: Request Tracking, SLA violation tracking, Active Directory, Customer Support Software, Customer Service Management Software |
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SnapCRM 1.0
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CodeGlide |
| SnapCRM is an open source web-based CRM software that includes Sales Force Automation, Marketing Automation, Service and Support, Collaboration, Business Analytics, Mobile CRM, over-the-air push SyncML synchronization, Outlook integration, Module builder, Web services access and a rich AJAX interface. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 100653 K
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Released: Jan 01, 2009 |
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Download:
http://www.codeglide.com/download/snapcrm-windows.exe
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Keywords: Customer, relationship, management, sales, force |
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SupportPortal 3.0
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Escon Information Consulting |
| Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Customer support, itil, sla, service desk, help desk |
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TicketAxis - Trouble Ticketing Software 1.0.1
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SupportAxis |
| TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 2304 K
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Released: Jun 29, 2009 |
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Download:
http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
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Keywords: Ticket software, customer service support, free help desk software, trouble ticket software, free ticketing software |
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DEKSI CRM 4.2
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DEK Software International |
| DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $595.00 US
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Size: 30046 K
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Released: Jul 12, 2007 |
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Download:
http://www.deksoftware.com/new/crmw.zip
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Keywords: Customer management, customer assistance, service management, DEKSI CRM, crm software |
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DEKSI CRM for Linux 4.0
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DEK Software International |
| DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat. |
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Platform: Windows, Linux |
Business
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Type: Shareware |
Cost: $595.00 US
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Size: 35190 K
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Released: May 29, 2007 |
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Download:
http://www.deksoftware.com/new/crml.zip
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Keywords: CRM, sales force automation, customer relationship management software |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Web help desk software, support, customer service, customer relations management, call tracking |
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LBE Desktop Helpdesk 4.0.171
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 5183 K
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Released: May 16, 2007 |
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Download:
http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
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Keywords: Issue tracking, helpdesk, help desk software, helpdesk software, help desk system |
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Help Desk-99 4.0.162
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $180.00 US
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Size: 5089 K
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Released: Sep 27, 2006 |
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Download:
http://www.helpdesk99.com/download/helpdesk99.zip
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Keywords: Call center |
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Jitbit HelpDesk 1.5
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JitBit Software |
| Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $349.00 US
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Size: 542 K
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Released: Aug 10, 2006 |
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Download:
http://www.jitbit.com/files/HelpDeskTrial.zip
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Keywords: Service, knowledge, base, issue, track |
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CustomerReach 2.2
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CustomerReach |
| Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $89.95 US
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Size: 3642 K
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Released: Aug 23, 2005 |
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Download:
http://www.customerreach.com/CustomerReachSetup.exe
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Keywords: Instant, message, online, geolocation, person |
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AliveChat 3.4.0
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WebsiteAlive |
| AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $18.95 US
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Size: 1733 K
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Released: Jun 20, 2005 |
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Download:
http://www.websitealive.com/www/download/alivechat_package.zip
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Keywords: Customer service software, chat technical support, free live chat software, free live support chat software, live chat software |
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SightMax 1.0.14.0
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SmartMax Software, Inc. |
| SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. Written in .NET and using the latest Microsoft Technology, SightMax is cost effective and easy to use. |
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Platform: Windows |
Communications
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Type: Demo |
Cost: $299.00 US
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Size: 40323 K
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Released: May 04, 2005 |
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Download:
http://www.sightmax.com/release/1.0/sightmax.exe
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Keywords: Live customer service chat, liveperson, humanclick, live chat, live chat support |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
|
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Video chat, business, corporate, representative, client |
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