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Omnistar Help Desk Software Solution 8.1
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Omnistar Interactive |
| Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $147.00 US
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Size: 4 K
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Released: Jul 09, 2009 |
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Download:
https://www.osisecureweb.com/omnistl/orderform.php
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Keywords: Help Desk Software, Live Chat Software, Customer Service Software |
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ViewletCam 2.0.182
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Qarbon |
| The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash content. |
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Platform: Windows, Wi |
Audio & Video
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Type: Commercial |
Cost: $179.00 US
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Size: 3318 K
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Released: Jul 23, 2009 |
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Download:
http://www.qarbon.com/ftp/download/viewletcam2.exe
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Keywords: Tutorial, presentation software, flash animation, flash movie, flash tutorial |
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BugAware 7.0
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Jackal Software Pty Ltd |
| A BugAware Task can include custom fields and lists, file attachments, time tracking, change history and a user discussion thread. Each of the task attributes can be searched, generating custom reports that can be printed and exported to csv. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 536 K
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Released: Aug 23, 2009 |
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Download:
http://www.bugaware.com/register_free_account.html
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Keywords: Help desk, desktop support, it support, project management, bug tracking |
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SupportCalls with Outlook 3.2
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AssistMyTeam |
| An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $1500.00 US
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Size: 28302 K
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Released: Sep 24, 2009 |
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Download:
http://www.assistmyteam.net/downloads/SupportCallsSetup.exe
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Keywords: Escalation, trouble tickets, Helpdesk, Service desk, CRM |
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I-Manufacture Enterprise Smithy 1.0.5
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I-Manufacture Ltd |
| I-Manufacture Enterprise Smithy - projects management system, allows systematize enterprises work processes, manage these processes, save different tasks executions history, form reports by planning and actual time expenses.System purposed for easy appointment different work processes to employees, plan, appoint and analyze employees tasks, store work process documentation and allows access to it. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $50.00 US
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Size: 12695 K
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Released: Nov 08, 2009 |
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Download:
http://www.pdastreet.com/cgi-bin/download-sw.cgi?devicetype=pdastreet&
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Keywords: Project, management, service, desk, star |
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TicketAxis - Trouble Ticketing Software 1.0.1
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SupportAxis |
| TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 2304 K
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Released: Jun 29, 2009 |
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Download:
http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
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Keywords: Trouble ticketing software, ticketing software, help desk software, customer support, helpdesk software |
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Help Desk Authority (formerly BridgeTrak) 8.1 Build
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ScriptLogic Corporation |
| Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too |
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Platform: Windows |
Business
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Type: Demo |
Cost: $995.00 US
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Size: 56832 K
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Released: May 28, 2009 |
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Download:
http://www.scriptlogic.com/link/pl/hda/052909
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Keywords: Software, help, trouble, ticket, tracking |
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Alchemy Network Inventory 8.0
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M.I.S.Helpers |
| Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $199.00 US
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Size: 5667 K
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Released: Apr 20, 2009 |
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Download:
http://www.mishelpers.com/ftp/anin.zip?c=archive
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Keywords: Inventory tracker, data mining, cost of ownership, network management, software license compliance |
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SAManage SaaS-based IT Management 1.0.1.12
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SAManage |
| SAManage is a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers companies of all sizes with capabilities that were previously available only to large companies. NEW! Integrated Help Desk service. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 1 K
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Released: Apr 17, 2009 |
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Download:
http://www.samanage.com/app/SAManage_Deployment_Tool_Setup.exe
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Keywords: Software compliance, asset management software, hardware inventory, License Compliance, PC Inventory |
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Trouble Ticket Tracker 2.0
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TLI Software |
| Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management |
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Platform: Windows, Linux |
Business
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Type: Commercial |
Cost: $750.00 US
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Size: 195 K
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Released: Mar 24, 2009 |
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Download:
http://www.tlisoftware.com/Trouble-Ticket-Tracker.php
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Keywords: Web based help desk, trouble ticket tracker, issue ticket tracker, trouble ticket sofware |
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SupportPortal 3.0
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Escon Information Consulting |
| Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Itil, sla, web based, online |
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ViewletBuilder 4 Professional (Mac) 4.5.14
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Qarbon |
| The leader in Flash content creation is now free to use when publishing to a FREE ViewletCentral discovery
account. ViewletBuilder makes it possible for anyone to create compelling, animated Flash tutorials, online
courses and demos with ease. |
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Platform: Mac PPC, Mac OS X, Mac OS X 10.4, Mac OS X 10.5 |
Audio & Video
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Type: Commercial |
Cost: $299.00 US
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Size: 24120 K
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Released: Jan 14, 2009 |
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Download:
http://www.qarbon.com/ftp/download/viewletbuilder_mac.dmg
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Keywords: Screen capture, screencasting, screen shot |
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AdventnetManageEngine SupportCenter Plus 7.0
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Adventnet Inc |
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 31744 K
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Released: Dec 02, 2008 |
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Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
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Keywords: Self Service Portal, Knowledge base, Trouble Ticketing System, Contact Management, SLA violation tracking |
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Knowledgebase 2008 1
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Extreme Ease Software Inc. |
| Knowledgebase 2008 is an easy-to-use authoring tool to create a professional web-based knowledgebase. Allow your customers to quickly find solutions to product issues without having to submit support tickets or call your support department. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $299.00 US
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Size: 15143 K
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Released: Dec 01, 2008 |
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Download:
http://www.extremeease.com/download/helpconsole2008setup.exe
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Keywords: Online help, help system, documentation, user assistance, Knowledgebase |
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Adventnet ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 37002 K
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Released: Nov 28, 2008 |
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Download:
http://download.adventnet.com/products/service-desk/91677414/ManageEng
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Keywords: ITIL help desk, Asset Management, Trouble Ticketing, SLA Management, Contract Management |
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