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LIVECHAT Contact Center 5.2.1 LIVECHAT, Inc.
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales. LIVECHAT Contact Center
Platform: Windows Business
Type: Commercial Cost: $33.00 US Size: 6849 K Released: Aug 14, 2007
Download: http://www.livechatinc.com/download/contact_center/LIVECHAT_Contact_Ce
Keywords: Live help, live support, contact center, help desk, live chat software
Live Chat Software for Customer Support 2.0 Live2Support Inc.
Add a rich suite of live chat features to your website. Interact proactively with site visitors and increase sales. Connect with new customers through a dialog. Watch visitors on your website in real time. Fully customizable visitor interface. Live Chat Software for Customer Support
Platform: Windows Communications
Type: Shareware Cost: $9.99 US Size: 723 K Released: Nov 25, 2008
Download: http://www.live2support.com/downloads/Live2SupportSetupV2.exe
Keywords: Live chat application, live help application, live support application, live chat program, live help program
123 Live Help Chat Mac Server Software 4.2 TopCMM Software Corp.
123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. 123 Live Help Chat Mac Server Software
Platform: Unix, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC Communications
Type: Freeware Cost: $0.00 US Size: 24576 K Released: May 19, 2009
Download: http://www.123livehelp.com/download/123livehelp_s.tar.gz
Keywords: Live chat support, customer online support, online sales software, live chat, live person
123 Live Help Chat Server Software 4.0 TopCMM Software Corp.
Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. 123 Live Help Chat Server Software
Platform: Windows Communications
Type: Shareware Cost: $599.00 US Size: 11264 K Released: Sep 02, 2008
Download: http://www.123livehelp.com/download/123livehelp_s.tar.gz
Keywords: Live support software, live customer support software, online customer support software
123 Live Help Linux Server Software 4.2 TopCMM Software Corp.
123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. 123 Live Help Linux Server Software
Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source Communications
Type: Freeware Cost: $0.00 US Size: 57344 K Released: May 19, 2009
Download: http://www.123livehelp.com/download/123livehelp.tar.gz
SupportCenter 1.0 Quality Unit, s.r.o.
SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. SupportCenter
Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source Communications
Type: Commercial Cost: $199.00 US Size: 4000 K Released: Mar 16, 2007
Download: http://www.qualityunit.com/members/
Keywords: Helpdesk software, support software, trouble ticket software, customer support, mail handling
SkyFex Remote Assistant 1.0.2.112 Tomsk Inc
SkyFex Remote Assistant is online remote support service that allows watching and control remote computer in real time. This is a secure service which provides best remote support solution, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based service and requires Internet Explorer to run it. SkyFex Remote Assistant
Platform: Windows Internet
Type: Freeware Cost: $0.00 US Size: 311 K Released: Jan 27, 2009
Download: http://www.skyfex.com
Keywords: Remote access, desktop streaming, remote support, remote assistance, remote assistant service
ManageEngine SupportCenter Plus 6.5 AdventNet Inc
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 32060 K Released: Nov 05, 2007
Download: http://www.manageengine.com/products/support-center/64045241/ManageEng
Keywords: Request Tracking, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System
Jerry Messenger 1.0 J-LiveSupport
Jerry Messenger is a compact server combination of XMPP/Jabber server and WEB server which allows you to run a Live Chat (Live Help) for your web site(s) on your server as a standalone application. Using Jerry Messenger you and your website visitors may communicate with each other via real-time chat messaging. For an \"operator\" software, you may use any of XMPP/Jabber client program to connect to Jerry Messenger. So you can be online with your site visitors 24x7, even via your mobile phone. Jerry Messenger
Platform: Any Communications
Type: Commercial Cost: $449.00 US Size: 5053 K Released: Oct 06, 2007
Download: http://www.j-LiveSupport.com
Keywords: Live, sales
U5ME Operator Client 2.1 Coding Best Software
U5Me enables you to create your movable live chat button in any forums, blogs, auction sites, jobs search sites(or resumes), and your own site. Any Internet users can chat with you by visiting your u5me url: http://yourname.u5me.com. U5ME Operator Client
Platform: Windows Communications
Type: Freeware Cost: $0.00 US Size: 1 K Released: Jan 01, 2008
Download: http://www.u5me.com/exe/u5me.zip
Keywords: Instant messenger, self promotion, promote myself, advertise myself, free
AdventnetManageEngine SupportCenter Plus 7.0 Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. AdventnetManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 31744 K Released: Dec 02, 2008
Download: http://download.adventnet.com/products/support-center/64045241/ManageE
Keywords: Contact Management, SLA violation tracking, Active Directory, Customer Support Software, Customer Service Management Software
LiveServiceDesk 2.0 SwampFox Software Ltd
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to offer live customer service. Turn browsers into lifetime customers by answering questions before they click to a competitor site! LiveServiceDesk
Platform: Windows Internet
Type: Shareware Cost: $249.00 US Size: 10800 K Released: Nov 05, 2003
Download: http://www.liveservicedesk.com/shareware/lsdins.exe
Keywords: Live customer service, customer service software, live help software, live service software
SupportWizard 6 SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%. SupportWizard
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC Business
Type: Shareware Cost: $0.00 US Size: 36000 K Released: May 05, 2004
Download: http://www.supportwizard.com/temp1234.htm
Keywords: Helpdesk, Problem Management, Technical, Trouble Tickets, Unix
Typing Buddy 1.5 Supernova-soft
You can assign a short string (trigger) to a much longer phrase and when you need that phrase somewhere all you have to di is to type your trigger Typing Buddy
Platform: Windows Utilities & Drivers
Type: Demo Cost: $36.00 US Size: 976 K Released: Aug 24, 2008
Download: http://www.supernova-soft.com/auto_text/TypingBuddy_demo.exe
Keywords: Autotext, global commands, technical support software, speed typing, email automation
Text Expander and Application Launcher 1.5 desktopmetronome
Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest! Text Expander and Application Launcher
Platform: Windows Developer Tools
Type: Demo Cost: $33.00 US Size: 976 K Released: Apr 06, 2009
Download: http://www.desktopmetronome.com/text_expander/TypingBuddy_trial.exe
Keywords: Application launcher, substitute text, text expansion, productivity, launcher
autotext-Typing Buddy 1.5 Supernova-soft
You can assign a short string (trigger) to a much longer phrase and when you need that phrase somewhere all you have to di is to type your trigger autotext-Typing Buddy
Platform: Windows Developer Tools
Type: Demo Cost: $36.00 US Size: 976 K Released: Jun 27, 2009
Download: http://www.supernova-soft.com/auto_text/autotext_TypingBuddy.exe
Keywords: Text expander
MergeMaster 1.0 eDocument Review Software
MergeMaster 1.0 is a revolutionary program created specifically to merge data found in plain text files. Created based on years of experience working with plain text files. A user-friendly interface with "point and click" functionality enables even the least technical user to become a professional at merging files. It meets the unique needs of Document Management and review in Litigation Support Services as well as any other field of work. MergeMaster
Platform: Windows Business
Type: Shareware Cost: $39.95 US Size: 1891 K Released: Nov 04, 2007
Download: http://www.elitigationsoftware.com/trial version/mergemaster_setup_tri
Keywords: Litigation support software, document management, data field, exported data, coded data
VueChat Enterprise Server 1.3 VueCam
VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. VueChat Enterprise Server
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC Business
Type: Shareware Cost: $19.00 US Size: 607 K Released: Jan 01, 2005
Download: http://www.vuechat.com/download/vuechat_srv.exe
Keywords: VoIP, live voice, webcam chat, video chat, chat
VueChat Express 1.4 VueCam
VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. VueChat Express
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC Business
Type: Shareware Cost: $19.00 US Size: 3402 K Released: May 01, 2005
Download: http://www.vuechat.com/download/express/vuechat_rep.exe
Keywords: Representative, customer, client, server, user
Discovery FlashCards 1.1 Discovery Byte
Discovery FlashCards is a unique free program that can help you study. It has many great features with many improvements coming. The program is designed to be simple and easy to use. Discovery FlashCards
Platform: Windows Education
Type: Freeware Cost: $0.00 US Size: 1246 K Released: Oct 06, 2009
Download: http://discoverybyte.uuuq.com/Download/Discovery_FlashCards_setup.zip
Keywords: Study, memorizer, memorize, discovery flashcards, discovery memorizer
Undelete Digital Camera Photos 4.0.1.6 Data recovery tool
Kodak digital camera data retrieval tool recover deleted photographs, pictures, missing snapshots, erased images, audio and video files folder from inaccessible digital camera. Application easily restores multimedia files including gif, bmp, jpeg, jpg, avi, mpeg, mov, wav, midi, raw etc lost due to accidental deletion, software malfunctions, virus attack and human error from various brand of digital camera including Canon, Nikon and Epson etc. Undelete Digital Camera Photos
Platform: Windows Utilities & Drivers
Type: Shareware Cost: $69.00 US Size: 1976 K Released: Sep 11, 2009
Download: http://www.data-recovery-tool.org/downloads/digital-camera-data-recove
Keywords: Midi, multimedia, files, support, Fuji
TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. TicketAxis - Trouble Ticketing Software
Platform: Windows Business
Type: Demo Cost: $0.00 US Size: 2304 K Released: Jun 29, 2009
Download: http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
Keywords: Customer service support, free help desk software, free ticketing software, trouble ticketing software, ticketing software
CRM-Express Standard 2009.6.4 PGCSoft
CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. CRM-Express Standard
Platform: Windows Business
Type: Shareware Cost: $49.00 US Size: 32000 K Released: Jun 27, 2009
Download: http://www.crm-express.com/Download/Standard/CRMExpressStd.zip
Keywords: CRM, customer relationship, customer relationship management, crm online, crm software
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