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LIVECHAT Contact Center 5.2.1
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LIVECHAT, Inc. |
| LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $33.00 US
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Size: 6849 K
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Released: Aug 14, 2007 |
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Download:
http://www.livechatinc.com/download/contact_center/LIVECHAT_Contact_Ce
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Keywords: Live help, live support, contact center, help desk, live chat software |
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Live Chat Software for Customer Support 2.0
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Live2Support Inc. |
| Add a rich suite of live chat features to your website. Interact proactively with site visitors and increase sales. Connect with new customers through a dialog. Watch visitors on your website in real time. Fully customizable visitor interface. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $9.99 US
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Size: 723 K
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Released: Nov 25, 2008 |
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Download:
http://www.live2support.com/downloads/Live2SupportSetupV2.exe
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Keywords: Live chat application, live help application, live support application, live chat program, live help program |
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123 Live Help Chat Mac Server Software 4.2
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TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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Platform: Unix, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC |
Communications
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Type: Freeware |
Cost: $0.00 US
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Size: 24576 K
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Released: May 19, 2009 |
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Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
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Keywords: Live chat support, customer online support, online sales software, live chat, live person |
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123 Live Help Chat Server Software 4.0
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TopCMM Software Corp. |
| Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $599.00 US
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Size: 11264 K
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Released: Sep 02, 2008 |
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Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
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Keywords: Live support software, live customer support software, online customer support software |
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123 Live Help Linux Server Software 4.2
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TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Communications
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Type: Freeware |
Cost: $0.00 US
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Size: 57344 K
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Released: May 19, 2009 |
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Download:
http://www.123livehelp.com/download/123livehelp.tar.gz
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SupportCenter 1.0
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Quality Unit, s.r.o. |
| SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Communications
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Type: Commercial |
Cost: $199.00 US
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Size: 4000 K
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Released: Mar 16, 2007 |
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Download:
http://www.qualityunit.com/members/
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Keywords: Helpdesk software, support software, trouble ticket software, customer support, mail handling |
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SkyFex Remote Assistant 1.0.2.112
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Tomsk Inc |
| SkyFex Remote Assistant is online remote support service that allows watching and control remote computer in real time. This is a secure service which provides best remote support solution, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based service and requires Internet Explorer to run it. |
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Platform: Windows |
Internet
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Type: Freeware |
Cost: $0.00 US
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Size: 311 K
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Released: Jan 27, 2009 |
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Download:
http://www.skyfex.com
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Keywords: Remote access, desktop streaming, remote support, remote assistance, remote assistant service |
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ManageEngine SupportCenter Plus 6.5
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AdventNet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 32060 K
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Released: Nov 05, 2007 |
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Download:
http://www.manageengine.com/products/support-center/64045241/ManageEng
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Keywords: Request Tracking, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System |
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Jerry Messenger 1.0
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J-LiveSupport |
| Jerry Messenger is a compact server combination of XMPP/Jabber server and WEB server which allows you to run a Live Chat (Live Help) for your web site(s) on your server as a standalone application. Using Jerry Messenger you and your website visitors may communicate with each other via real-time chat messaging.
For an \"operator\" software, you may use any of XMPP/Jabber client program to connect to Jerry Messenger. So you can be online with your site visitors 24x7, even via your mobile phone. |
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Platform: Any |
Communications
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Type: Commercial |
Cost: $449.00 US
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Size: 5053 K
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Released: Oct 06, 2007 |
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Download:
http://www.j-LiveSupport.com
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Keywords: Live, sales |
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U5ME Operator Client 2.1
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Coding Best Software |
| U5Me enables you to create your movable live chat button in any forums, blogs, auction sites, jobs search sites(or resumes), and your own site. Any Internet users can chat with you by visiting your u5me url: http://yourname.u5me.com. |
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Platform: Windows |
Communications
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Type: Freeware |
Cost: $0.00 US
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Size: 1 K
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Released: Jan 01, 2008 |
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Download:
http://www.u5me.com/exe/u5me.zip
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Keywords: Instant messenger, self promotion, promote myself, advertise myself, free |
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AdventnetManageEngine SupportCenter Plus 7.0
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Adventnet Inc |
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 31744 K
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Released: Dec 02, 2008 |
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Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
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Keywords: Contact Management, SLA violation tracking, Active Directory, Customer Support Software, Customer Service Management Software |
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LiveServiceDesk 2.0
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SwampFox Software Ltd |
| POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to offer live customer service. Turn browsers into lifetime customers by answering questions before they click to a competitor site! |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $249.00 US
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Size: 10800 K
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Released: Nov 05, 2003 |
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Download:
http://www.liveservicedesk.com/shareware/lsdins.exe
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Keywords: Live customer service, customer service software, live help software, live service software |
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SupportWizard 6
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SupportWizard |
| FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC |
Business
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Type: Shareware |
Cost: $0.00 US
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Size: 36000 K
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Released: May 05, 2004 |
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Download:
http://www.supportwizard.com/temp1234.htm
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Keywords: Helpdesk, Problem Management, Technical, Trouble Tickets, Unix |
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Typing Buddy 1.5
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Supernova-soft |
| You can assign a short string (trigger) to a much longer phrase and when you need that phrase somewhere all you have to di is to type your trigger |
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Platform: Windows |
Utilities & Drivers
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Type: Demo |
Cost: $36.00 US
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Size: 976 K
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Released: Aug 24, 2008 |
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Download:
http://www.supernova-soft.com/auto_text/TypingBuddy_demo.exe
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Keywords: Autotext, global commands, technical support software, speed typing, email automation |
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Text Expander and Application Launcher 1.5
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desktopmetronome |
| Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest! |
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Platform: Windows |
Developer Tools
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Type: Demo |
Cost: $33.00 US
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Size: 976 K
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Released: Apr 06, 2009 |
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Download:
http://www.desktopmetronome.com/text_expander/TypingBuddy_trial.exe
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Keywords: Application launcher, substitute text, text expansion, productivity, launcher |
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autotext-Typing Buddy 1.5
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Supernova-soft |
| You can assign a short string (trigger) to a much longer phrase and when you need that phrase somewhere all you have to di is to type your trigger |
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Platform: Windows |
Developer Tools
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Type: Demo |
Cost: $36.00 US
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Size: 976 K
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Released: Jun 27, 2009 |
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Download:
http://www.supernova-soft.com/auto_text/autotext_TypingBuddy.exe
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Keywords: Text expander |
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MergeMaster 1.0
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eDocument Review Software |
| MergeMaster 1.0 is a revolutionary program created specifically to merge data found in plain text files. Created based on years of experience working with plain text files. A user-friendly interface with "point and click" functionality enables even the least technical user to become a professional at merging files. It meets the unique needs of Document Management and review in Litigation Support Services as well as any other field of work. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $39.95 US
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Size: 1891 K
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Released: Nov 04, 2007 |
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Download:
http://www.elitigationsoftware.com/trial version/mergemaster_setup_tri
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Keywords: Litigation support software, document management, data field, exported data, coded data |
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VueChat Enterprise Server 1.3
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VueCam |
| VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 607 K
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Released: Jan 01, 2005 |
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Download:
http://www.vuechat.com/download/vuechat_srv.exe
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Keywords: VoIP, live voice, webcam chat, video chat, chat |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Representative, customer, client, server, user |
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Discovery FlashCards 1.1
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Discovery Byte |
| Discovery FlashCards is a unique free program that can help you study. It has many great features with many improvements coming. The program is designed to be simple and easy to use. |
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Platform: Windows |
Education
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Type: Freeware |
Cost: $0.00 US
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Size: 1246 K
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Released: Oct 06, 2009 |
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Download:
http://discoverybyte.uuuq.com/Download/Discovery_FlashCards_setup.zip
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Keywords: Study, memorizer, memorize, discovery flashcards, discovery memorizer |
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Undelete Digital Camera Photos 4.0.1.6
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Data recovery tool |
| Kodak digital camera data retrieval tool recover deleted photographs, pictures, missing snapshots, erased images, audio and video files folder from inaccessible digital camera. Application easily restores multimedia files including gif, bmp, jpeg, jpg, avi, mpeg, mov, wav, midi, raw etc lost due to accidental deletion, software malfunctions, virus attack and human error from various brand of digital camera including Canon, Nikon and Epson etc. |
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Platform: Windows |
Utilities & Drivers
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Type: Shareware |
Cost: $69.00 US
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Size: 1976 K
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Released: Sep 11, 2009 |
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Download:
http://www.data-recovery-tool.org/downloads/digital-camera-data-recove
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Keywords: Midi, multimedia, files, support, Fuji |
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TicketAxis - Trouble Ticketing Software 1.0.1
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SupportAxis |
| TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 2304 K
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Released: Jun 29, 2009 |
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Download:
http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
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Keywords: Customer service support, free help desk software, free ticketing software, trouble ticketing software, ticketing software |
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CRM-Express Standard 2009.6.4
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PGCSoft |
| CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $49.00 US
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Size: 32000 K
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Released: Jun 27, 2009 |
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Download:
http://www.crm-express.com/Download/Standard/CRMExpressStd.zip
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Keywords: CRM, customer relationship, customer relationship management, crm online, crm software |
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