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phulmonty 1.1.3
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PHULmonty |
| PHULmonty integrates the following functions to aid in business operations, and CRM:
Order Entry
Account and payment on account management
Order invoices and Account Statements
A real time online Sales Monitor (see sales totals changes as they occur)
Sales reports, by product, customer, and sales representatives
Call Center with issue management and reporting
Product Inventory management
System Administration functions |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $89.00 US
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Size: 14000 K
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Released: Jan 01, 2003 |
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Download:
http://www.phulmonty.com/phulmonty.zip
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Keywords: Contact management, call center, CRM, order entry, inventory control |
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Freeware HelpDesk CentreDesk Group 3.2.2
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Merging Technologies |
| CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $99.00 US
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Size: 22079 K
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Released: Jun 01, 2006 |
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Download:
http://www.tucows.com/get/345110_133012
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Keywords: Workshop, centerdesk, centredesk, helpdesk, help desk |
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CALL TRACK CRM Helpdesk - Outlook Edition 3.0.47
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StromaSoft Ltd |
| Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $99.00 US
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Size: 13000 K
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Released: Nov 17, 2005 |
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Download:
http://www.StromaSoft.com/downloads/calltrack.exe
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Keywords: Newsletter, eCRM, Outlook, Telephony, Workflow |
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Dialgo Personal Call Center 2.5
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United Research Labs |
| Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. |
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Platform: Windows |
Audio & Video
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Type: Shareware |
Cost: $199.00 US
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Size: 4545 K
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Released: Feb 13, 2002 |
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Download:
http://researchlab.swmirror.com/dtam02.zip
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Keywords: Modem, Caller ID, Digits, Phone, Speech |
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Terrasoft Call Center 2.8
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Terrasoft CRM Software |
| Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. |
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Platform: Windows |
Communications
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Type: Demo |
Cost: $2490.00 US
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Size: 10137 K
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Released: Jan 10, 2005 |
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Download:
http://www.terrasoft-crm-software.com/downloads/TSCRM-28ENG-DEMO.exe
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Keywords: Customer relationship management, crm software, crm vendor, crm tools, crm application |
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SkypeTransfer 1.0
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Sandhills Software |
| SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $19.99 US
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Size: 1199 K
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Released: Jun 07, 2006 |
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Download:
http://www.skypetransfer.com/pub/SkypeTransfer_setup06072006.zip
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Keywords: SkypeTransfer, VoIP call center, Skype call transfer, Transfer Skype calls |
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Request Tracker 3.1
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CyberNiche Software |
| Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $149.00 US
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Size: 4807 K
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Released: Feb 17, 2005 |
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Download:
http://www.cniche.com/request/reqtrack.exe
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Keywords: Resource management, customer service, service report, work order, time management |
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Rander 3.0
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Ranat |
| Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $149.00 US
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Size: 2416 K
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Released: Apr 23, 2007 |
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Download:
http://randersoft.com/download/Rsetup.exe
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Keywords: Integration, 1232, monitoring, dial, phonebook |
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rapidHELP 2.1
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rapidHelp Software |
| This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security |
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Platform: Windows |
Utilities & Drivers
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Type: Demo |
Cost: $0.00 US
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Size: 46080 K
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Released: Jan 10, 2005 |
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Download:
http://www.rapidhelp.net/pad/rapidhelp.exe
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Keywords: Support, call, ticket, service, helpdesk software |
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SkypeAttendant 1.0
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Sandhills Software |
| SkypeAttendant automatically greets your Skype callers. Callers follow your customized voice prompts to be connected to anyone in your Skype contact list. Visit www.skypetransfer.com for a live demo. Click the Skype 'I'm Online' button. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $29.99 US
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Size: 8411 K
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Released: Jun 14, 2006 |
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Download:
http://www.skypetransfer.com/SkypeAttendant_setup.zip
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Keywords: SkypeAttendant, Auto attendant for Skype, route Skype calls automatically |
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Help Desk-99 4.0.162
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $180.00 US
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Size: 5089 K
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Released: Sep 27, 2006 |
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Download:
http://www.helpdesk99.com/download/helpdesk99.zip
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Keywords: Help desk software, help desk system, helpdesk system, customer support, problem resolution |
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DataTrack System 2.0.6479.3
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Magnoware Systems |
| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $349.99 US
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Size: 4505 K
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Released: Jul 11, 2005 |
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Download:
http://www.magnoware.com/downloads/datatrack_system/datatrack.exe
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Keywords: Work order management, issue tracking, trouble ticket, defect tracking, support management |
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AutoSecretary 4.0
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Computer telephony via voice modems |
| Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast service, Autosecretary is your choice! It can call your customers and give them different personalized sets of voice information. Autosecretary is script driven, featuring easy to use script language. |
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Platform: Windows |
Utilities & Drivers
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Type: Shareware |
Cost: $150.00 US
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Size: 477 K
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Released: Oct 14, 2002 |
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Download:
http://www.autosecretary.com/download/autosecretary.exe
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Keywords: ODBC, SQL, computer telephony, vote duty notification, warning |
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LBE Desktop Helpdesk 4.0.171
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 5183 K
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Released: May 16, 2007 |
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Download:
http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
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ChatStat Customer Interaction System 3.0.0
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ChatStat LLC |
| ChatStat offers free 2-way live chat with your website visitors, free MovingGraphTM website statistics, and free instant messaging protocol support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. ChatStat also breaks new ground by being the first Live Chat software that can use the Skype VOIP protocol to ?call back? customers. ChatStat has TRUE multi-site live chat support and EBAY auction support. Editable Popups! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 6515 K
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Released: May 28, 2007 |
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Download:
http://www.chatstat.com/downloads/v2/setup.exe
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Keywords: VOIP, Site Monitor, Skype, Language Translation, Live Chat |
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Public Folder HelpDesk for Outlook 9
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kalmstrom.nu Outlook Solutions |
| Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $500.00 US
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Size: 10870 K
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Released: Jan 10, 2007 |
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Download:
http://www.kalmstrom.nu/files/PFHelpDeskSetup.exe
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Keywords: Helpdesk, Outlook, Issue Tracking, Support, Call center |
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Terrasoft CRM 2.88
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Terrasoft |
| Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for time, project, email and documents management and can be easily integrated with financial software. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $299.00 US
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Size: 12537 K
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Released: Nov 02, 2005 |
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Download:
http://www.terrasoft-crm-software.com/downloads/TSCRM-2.8ENG-DEMO_ACCE
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Keywords: Crm solution, crm system, services |
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4Sales CRM 2.8
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Terrasoft CRM Software |
| 4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $199.00 US
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Size: 10137 K
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Released: Feb 14, 2004 |
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Download:
http://www.terrasoft-crm-software.com/downloads/TSCRM-28ENG-DEMO.exe
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Software Publishers CRM 2.8
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Terrasoft CRM Software |
| Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build the software brand by providing the best sales and support experience.
CRM provides easy-to-use and highly customizable tools for sales, marketing campaigns, time management and team-work, tracking orders, contracts, emails, organizing support ticket system. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $199.00 US
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Size: 10137 K
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Released: Jan 10, 2005 |
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Download:
http://www.terrasoft-crm-software.com/downloads/TSCRM-28SPE-DEMO.exe
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Keywords: Small business crm |
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VoiSpeed Server 3.10
|
Nolden edv Anwendungen |
| VoiSpeed is a software solution that lets you build complete telephone networks over LANs and realize Internet telephony, CRM and Call Center applications, integrating itself with databases and managerial softwares. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $249.00 US
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Size: 3795 K
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Released: Dec 10, 2004 |
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Download:
http://www.voispeed.de/pad/voispeed.exe
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Keywords: Telefono, cornetta, cuffia, ISDN, primary |
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Dictation Buddy 2.1
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High Criteria, Inc. |
| Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $32.95 US
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Size: 809 K
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Released: Dec 10, 2001 |
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Download:
http://www.highcriteria.com/download/dicbud21.exe
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Keywords: Record, audio, voice activation, software, wave |
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Go4Customer Call Recording Machine 1.1
|
Cyber Futuristics India Pvt.Ltd. |
| Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI |
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Platform: Windows |
Utilities & Drivers
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Type: Shareware |
Cost: $14.95 US
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Size: 2662 K
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Released: Sep 30, 2002 |
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Download:
http://callrecording.go4customer.com/downloads/cr1.1b.zip
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Keywords: Call response, answering machine, fax machine, call recording, call recording machine |
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Red Call Recorder 1.0
|
Teley.com |
| Would you like to record phone calls ? 'Red Call Recorder 1.0' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. |
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Platform: Windows |
Audio & Video
|
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Type: Shareware |
Cost: $18.00 US
|
Size: 1796 K
|
Released: Aug 17, 2005 |
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Download:
http://www.teley.com/products/redcall/download/redcall1.exe
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Keywords: Record phone call, call recorder, record calls, wave phone call |
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