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OfficeGenie 3.2 Softlogic Innovations Pvt. Ltd.
Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office. OfficeGenie
Platform: Windows Business
Type: Shareware Cost: $29.95 US Size: 34796 K Released: Jun 04, 2007
Download: http://softlogic.org/downloads/OfficeGenie.exe
Keywords: Call Tracking, Customer Management, Service, Telemarketing, Office
Helpdesk Elite 2 Access-Databases
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks Helpdesk Elite
Platform: Windows Business
Type: Shareware Cost: $97.00 US Size: 726 K Released: Sep 21, 2007
Download: http://www.access-databases.com/ProductDemos/HDElite.zip
Keywords: Access, Project management, monitoring requests, MS Access, Helpdesk
Phone Log 6.0 Specialty Software
In a busy office, phone calls from your customers are very important. Sometimes important information is lost on little hand written notes and numerous notes a very slow tracking system for a very important part of your business. Phone Log
Platform: Windows Business
Type: Demo Cost: $24.95 US Size: 6 K Released: Aug 12, 2007
Download: http://www.proaxis.com/~rwi/Demos/PhoneLog_6.msi
Keywords: Phone Log, Call management, Call logging
Axon Virtual PBx System 2.11 NCH Software
Axon is a virtual IP PBx for Windows PCs featuring a one click installation setup and a web management console that makes configuring your new PBx easy. Axon offers all the normal features of a traditional PBX. Set it up in your office or home. Axon Virtual PBx System
Platform: Windows Communications
Type: Freeware Cost: $0.00 US Size: 1183 K Released: Oct 28, 2009
Download: http://www.nch.com.au/pbx/pbxsetup.exe
Keywords: Cal, pbx windows, asterisk for windows, virtual pbx, pabx voip
ActiPOINT 1.11 COMIREL
ActiPOINT of COMIREL offers a comprehensive call management and contact management: Third-party-conference, managing 3 phones, call forwarding, call redirection ... . It indicate who calls. A call is exactly a click far. Extension modules exists to integrate ActiPOINTs dialling options in other programs like Outlook and Lotus Notes. In interaction with ActiPOINTserver can build up a network capable sytem. ActiPOINT can cut down phone expenses. ActiPOINT
Platform: Windows Home & Hobby
Type: Shareware Cost: $37.00 US Size: 1701 K Released: Feb 27, 2005
Download: http://www.comirel.de/en/templates/ProdCTIActiPOINTTrial.htm
Keywords: Lines on hold, TAPI, CMS, CTI, CRM
LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd.
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc LBE Web Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 2304 K Released: May 17, 2007
Download: http://www.lbehelpdesk.com/upgrade/lbeweb.zip
Keywords: Web help desk, web helpdesk software, helpdesk software, web help desk software, support
VersaSRS HelpDesk 3.2.3 VersaDev
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. VersaSRS HelpDesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 7483 K Released: Jul 26, 2006
Download: http://www.versadev.com/downloads/versasrs/versasrs_v3_2_3.zip
Keywords: Service, web based, thin client, browser based, Call Centre
Terrasoft CRM 2.88 Terrasoft
Terrasoft CRM is developed specially for mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software. Terrasoft CRM
Platform: Windows Business
Type: Demo Cost: $299.00 US Size: 12537 K Released: Nov 02, 2005
Download: http://www.terrasoft-crm-software.com/downloads/TSCRM-2.8ENG-DEMO_ACCE
Keywords: Crm tools, crm application, crm solution, crm system, services
DataTrack System 2.0.6479.3 Magnoware Systems
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. DataTrack System
Platform: Windows Business
Type: Commercial Cost: $349.99 US Size: 4505 K Released: Jul 11, 2005
Download: http://www.magnoware.com/downloads/datatrack_system/datatrack.exe
Keywords: Help desk software, call center, work order management, customer support, issue tracking
Ace Contact Manager 6 Data Management Assistance Corporation
Use Ace Contact Manager for organizations which need to share contact information while assuring that all users can rapidly access all data at all times. Ace provides secure central location of all data including only one copy of all attachments. Ace Contact Manager
Platform: Windows Business
Type: Shareware Cost: $100.00 US Size: 27832 K Released: Jun 04, 2005
Download: http://www.GoAce.com/products/ace6inst.exe
Keywords: Address book software, sales tools, ace, to do list, pim
Parts Tracker 2.1.16 Andrew Kennedy
Parts Tracker is a computer-based inventory management system designed specifically for use in the maintenance division of Tenpin Bowling Centres. It covers ordering, stock tracking, financial tracking (accounts/budgets), maintenance tracking, and trouble calls (stops). Parts Tracker
Platform: Windows Business
Type: Shareware Cost: $69.00 US Size: 1638 K Released: Apr 16, 2005
Download: http://www.partstracker.com.au/setup.exe
Keywords: Machine, Workshop, Stock Take, Stock Tracking, Parts Tracker
Request Tracker 3.1 CyberNiche Software
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software. Request Tracker
Platform: Windows Business
Type: Shareware Cost: $149.00 US Size: 4807 K Released: Feb 17, 2005
Download: http://www.cniche.com/request/reqtrack.exe
Keywords: KMS, customer relations management, customer resource management, resource management, customer service
7ContactMacOSX 3.6 7Office Inc.
7Contact has merged with 7Office. 60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports. Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6.[Win/Mac] 7ContactMacOSX
Platform: Mac OS X Business
Type: Trialware Cost: $149.00 US Size: 20714 K Released: Feb 12, 2005
Download: http://www.7office.com/media/download/7OfficeTrialOSX.bz2
Keywords: Call report, daily call report, 7contact, 7Office, small business
7OfficeTrialMacClassic 3.4 7Office Inc.
60-Day Free Trial, networkable. Easy to use Sales Cycle Management for small biz. Qualifying leads, call reporting, followup, tasking, pricing bids, invoicing, purchasing, A/R A/P, sales reports, inventory control. Requires FileMaker Pro 6[Win/Mac] 7OfficeTrialMacClassic
Platform: Mac OS 8 or 9 Business
Type: Trial Cost: $149.00 US Size: 17338 K Released: Feb 12, 2005
Download: http://www.7office.com/media/download/7OfficeMacClassic.sit
Keywords: Barcode, point of sale, customer relationship management, invoicing, billing
7OfficeTrialMacOSX 3.4 7Office Inc.
60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports. 7Office is easy to learn and to use. Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6. [Win/Mac] 7OfficeTrialMacOSX
Platform: Mac OS X Business
Type: Trialware Cost: $149.00 US Size: 20714 K Released: Feb 12, 2005
Download: http://www.7office.com/media/download/7OfficeTrialOSX.bz2
Keywords: Proposal writing, estimating, costing, cost estimate, price estimate
Terrasoft Call Center 2.8 Terrasoft CRM Software
Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. Terrasoft Call Center
Platform: Windows Communications
Type: Demo Cost: $2490.00 US Size: 10137 K Released: Jan 10, 2005
Download: http://www.terrasoft-crm-software.com/downloads/TSCRM-28ENG-DEMO.exe
Keywords: Small business crm
Software Publishers CRM 2.8 Terrasoft CRM Software
Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build the software brand by providing the best sales and support experience. CRM provides easy-to-use and highly customizable tools for sales, marketing campaigns, time management and team-work, tracking orders, contracts, emails, organizing support ticket system. Software Publishers CRM
Platform: Windows Business
Type: Demo Cost: $199.00 US Size: 10137 K Released: Jan 10, 2005
Download: http://www.terrasoft-crm-software.com/downloads/TSCRM-28SPE-DEMO.exe
SupportWizard 6 SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention SupportWizard
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC Business
Type: Shareware Cost: $0.00 US Size: 36000 K Released: May 05, 2004
Download: http://www.supportwizard.com/temp1234.htm
Keywords: Automated, best, bug, Call Tracking, Expert Systems
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