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CRM-Express Standard 2009.6.4 PGCSoft
CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. CRM-Express Standard
Platform: Windows Business
Type: Shareware Cost: $49.00 US Size: 32000 K Released: Jun 27, 2009
Download: http://www.crm-express.com/Download/Standard/CRMExpressStd.zip
Keywords: Marketing automation, customer support, contact management, contact relationship management, invoice
Jerry Messenger 1.0 J-LiveSupport
Jerry Messenger is a compact server combination of XMPP/Jabber server and WEB server which allows you to run a Live Chat (Live Help) for your web site(s) on your server as a standalone application. Using Jerry Messenger you and your website visitors may communicate with each other via real-time chat messaging. Jerry Messenger
Platform: Any Communications
Type: Commercial Cost: $449.00 US Size: 5053 K Released: Oct 06, 2007
Download: http://www.j-LiveSupport.com
Keywords: Online customer support software, live, customer online support, sales, live chat
123 Live Help Chat Mac Server Software 4.2 TopCMM Software Corp.
123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. 123 Live Help Chat Mac Server Software
Platform: Unix, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC Communications
Type: Freeware Cost: $0.00 US Size: 24576 K Released: May 19, 2009
Download: http://www.123livehelp.com/download/123livehelp_s.tar.gz
Keywords: Live customer support software, live chat support, online sales software, live person, click to support
123 Live Help Chat Server Software 4.0 TopCMM Software Corp.
Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. 123 Live Help Chat Server Software
Platform: Windows Communications
Type: Shareware Cost: $599.00 US Size: 11264 K Released: Sep 02, 2008
Download: http://www.123livehelp.com/download/123livehelp_s.tar.gz
Keywords: Live support, live support software, live help
123 Live Help Linux Server Software 4.2 TopCMM Software Corp.
123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. 123 Live Help Linux Server Software
Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source Communications
Type: Freeware Cost: $0.00 US Size: 57344 K Released: May 19, 2009
Download: http://www.123livehelp.com/download/123livehelp.tar.gz
CRM-Express eSales 2009.6.4 PGCSoft
CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar etc CRM-Express eSales
Platform: Windows Business
Type: Shareware Cost: $95.00 US Size: 34053 K Released: Jun 27, 2009
Download: http://www.crm-express.com/Download/eSales/eSales.zip
Keywords: Order, quote, crm software, CRM, customer relationship
CRM-Express Professional 2009.6.1 PGCSoft
CRM Software - CRM-Express Professional is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of simultaneous users to an address book. CRM-Express Professional
Platform: Windows Business
Type: Shareware Cost: $149.00 US Size: 30512 K Released: Jun 15, 2009
Download: http://www.crm-express.com/CRMExpress.zip
SupportPortal 3.0 Escon Information Consulting
Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments. SupportPortal
Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS Business
Type: Demo Cost: $275.00 US Size: 2832 K Released: Jan 20, 2009
Download: http://www.e-supportportal.com/trial/SupportPortal.zip
Keywords: Online, itil, sla, service desk, help desk
Real Time Customer Support Software 3.0.1.5 Data recovery
Professional live support utility is designed for customers to engage in real time live chat with several technical support agents of any organization. Multi operator technical support chat utility can configure live web chat application according to your website needs and allows you to use customizable size chat buttons. Web based chat tool provide option for their operators to receive offline messages when they are not online or unavailable. Real Time Customer Support Software
Platform: Windows Utilities & Drivers
Type: Shareware Cost: $249.00 US Size: 7311 K Released: Dec 09, 2008
Download: http://www.datadoctor.in/downloads/ChatSoftwareDemo.exe
Keywords: Utility, internet, IP address, chat, session
Cute Live Support 3.1 CuteSoft
Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact Cute Live Support
Platform: Windows Communications
Type: Commercial Cost: $199.00 US Size: 3887 K Released: Jul 31, 2006
Download: http://cutesoft.net/Download/CuteLiveSupport.zip
Keywords: NET, live customer support, live online support, ASP
Live Site 2.01 Intermedium Corp.
The software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0! Live Site
Platform: Windows Communications
Type: Demo Cost: $99.00 US Size: 7854 K Released: Sep 30, 2005
Download: http://www.i-webcast.com/download/livesitesetup.exe
Keywords: Video chat software, video chat support, online support, video chat, audio chat
CustomerReach 2.2 CustomerReach
Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. CustomerReach
Platform: Windows Web Developer Tools
Type: Commercial Cost: $89.95 US Size: 3642 K Released: Aug 23, 2005
Download: http://www.customerreach.com/CustomerReachSetup.exe
Keywords: Customer, service, instant, message, support
VueChat Express 1.4 VueCam
VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. VueChat Express
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC Business
Type: Shareware Cost: $19.00 US Size: 3402 K Released: May 01, 2005
Download: http://www.vuechat.com/download/express/vuechat_rep.exe
Keywords: Helpdesk, website, video camera, express, web based
ihelpcenter 3.1 ihelpcenter.com
ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. ihelpcenter
Platform: Windows Business
Type: Shareware Cost: $10.00 US Size: 625 K Released: Nov 26, 2004
Download: http://www.ihelpcenter.com/globalpcsetup.exe
Keywords: File transfer pass through firewall, web service, free download software, gotomypc alternative, PC remote control software
logonmypc 3.6 logonmypc.com
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com. logonmypc
Platform: Windows Business
Type: Shareware Cost: $6.00 US Size: 625 K Released: Jul 04, 2004
Download: http://www.logonmypc.com/globalpcpro.exe
Keywords: Online help, remote help, VNC, VPN alternative, remote email access
Boldchat Operator Client .NET 2.31 Bravestorm, LLC
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Boldchat Operator Client .NET
Platform: Windows Internet
Type: Freeware Cost: $0.00 US Size: 2285 K Released: Nov 26, 2003
Download: http://www.boldchat.com/ext/download/boldchat.exe
Keywords: Visitor chat, customer service, online chat, web site chat, web chat
LiveSupportZone 1.1.0.24 Qumix
LiveSupportZone allows you provide live help and live customer pre-sales support in real-time directly from your website. Using LiveSupportZone, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services. LiveSupportZone
Platform: Windows Communications
Type: Shareware Cost: $19.00 US Size: 3210 K Released: Apr 10, 2006
Download: http://www.livesupportzone.com/livesupportzone.zip
Keywords: Live chat software support, php live, web, monitoring, track
Templates for the Webshop Helpdesk 1.00 ITSTH
Test Oulook as great Helpdesk-solution for customer e-mails directed at Webshops. This Add-in for the program Reply-Butler helps you with administration / construction of the Webshop text modules for the helpdesk. Templates for the Webshop Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
Keywords: Text modules, Webshop textmodules, e-mail support, Helpdesk software, Microsoft Outlook
Customer support software - sitewebdesk 7.1 sitehelpdesk.com
Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. Customer support software - sitewebdesk
Platform: Windows Web Developer Tools
Type: Commercial Cost: $1.00 US Size: 292 K Released: Jan 12, 2006
Download: http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
Keywords: Help desk software, software, ITSM
ManageEngine SupportCenter Plus 6.5 AdventNet Inc
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 32060 K Released: Nov 05, 2007
Download: http://www.manageengine.com/products/support-center/64045241/ManageEng
Keywords: SLA violation tracking, Workflow Management, Customer Support Software, Customer Service Management Software, Request Tracking
LIVECHAT Contact Center 5.2.1 LIVECHAT, Inc.
LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales. LIVECHAT Contact Center
Platform: Windows Business
Type: Commercial Cost: $33.00 US Size: 6849 K Released: Aug 14, 2007
Download: http://www.livechatinc.com/download/contact_center/LIVECHAT_Contact_Ce
Keywords: Contact center, live chat software, live help software
AdventnetManageEngine SupportCenter Plus 7.0 Adventnet Inc
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. AdventnetManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 31744 K Released: Dec 02, 2008
Download: http://download.adventnet.com/products/support-center/64045241/ManageE
Keywords: Customer Help Desk, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System
Live Chat Software for Customer Support 2.0 Live2Support Inc.
Increase sales and improve customer service delivery by adding live chat to your website. Watch visitors on your website in real time. Interact proactively through chat invitations. Fully customizable visitor interfaced. One click installation within minutes. Transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer and duration of chat session. 15 - day no-risk free trial. Live Chat Software for Customer Support
Platform: Windows Communications
Type: Shareware Cost: $9.99 US Size: 723 K Released: Nov 25, 2008
Download: http://www.live2support.com/downloads/Live2SupportSetupV2.exe
Keywords: Live chat application, live help application, live support application, live chat program, live help program
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