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CRM-Express Standard 2009.6.4
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PGCSoft |
| CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $49.00 US
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Size: 32000 K
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Released: Jun 27, 2009 |
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Download:
http://www.crm-express.com/Download/Standard/CRMExpressStd.zip
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Keywords: Marketing automation, customer support, contact management, contact relationship management, invoice |
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Jerry Messenger 1.0
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J-LiveSupport |
| Jerry Messenger is a compact server combination of XMPP/Jabber server and WEB server which allows you to run a Live Chat (Live Help) for your web site(s) on your server as a standalone application. Using Jerry Messenger you and your website visitors may communicate with each other via real-time chat messaging. |
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Platform: Any |
Communications
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Type: Commercial |
Cost: $449.00 US
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Size: 5053 K
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Released: Oct 06, 2007 |
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Download:
http://www.j-LiveSupport.com
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Keywords: Online customer support software, live, customer online support, sales, live chat |
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123 Live Help Chat Mac Server Software 4.2
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TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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Platform: Unix, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC |
Communications
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Type: Freeware |
Cost: $0.00 US
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Size: 24576 K
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Released: May 19, 2009 |
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Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
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Keywords: Live customer support software, live chat support, online sales software, live person, click to support |
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123 Live Help Chat Server Software 4.0
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TopCMM Software Corp. |
| Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $599.00 US
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Size: 11264 K
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Released: Sep 02, 2008 |
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Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
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Keywords: Live support, live support software, live help |
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123 Live Help Linux Server Software 4.2
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TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Communications
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Type: Freeware |
Cost: $0.00 US
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Size: 57344 K
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Released: May 19, 2009 |
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Download:
http://www.123livehelp.com/download/123livehelp.tar.gz
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CRM-Express eSales 2009.6.4
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PGCSoft |
| CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar etc |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $95.00 US
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Size: 34053 K
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Released: Jun 27, 2009 |
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Download:
http://www.crm-express.com/Download/eSales/eSales.zip
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Keywords: Order, quote, crm software, CRM, customer relationship |
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CRM-Express Professional 2009.6.1
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PGCSoft |
| CRM Software - CRM-Express Professional is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of simultaneous users to an address book. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $149.00 US
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Size: 30512 K
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Released: Jun 15, 2009 |
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Download:
http://www.crm-express.com/CRMExpress.zip
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SupportPortal 3.0
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Escon Information Consulting |
| Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Online, itil, sla, service desk, help desk |
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Real Time Customer Support Software 3.0.1.5
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Data recovery |
| Professional live support utility is designed for customers to engage in real time live chat with several technical support agents of any organization. Multi operator technical support chat utility can configure live web chat application according to your website needs and allows you to use customizable size chat buttons. Web based chat tool provide option for their operators to receive offline messages when they are not online or unavailable. |
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Platform: Windows |
Utilities & Drivers
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Type: Shareware |
Cost: $249.00 US
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Size: 7311 K
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Released: Dec 09, 2008 |
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Download:
http://www.datadoctor.in/downloads/ChatSoftwareDemo.exe
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Keywords: Utility, internet, IP address, chat, session |
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Cute Live Support 3.1
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CuteSoft |
| Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact |
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Platform: Windows |
Communications
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Type: Commercial |
Cost: $199.00 US
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Size: 3887 K
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Released: Jul 31, 2006 |
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Download:
http://cutesoft.net/Download/CuteLiveSupport.zip
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Keywords: NET, live customer support, live online support, ASP |
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Live Site 2.01
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Intermedium Corp. |
| The software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0! |
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Platform: Windows |
Communications
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Type: Demo |
Cost: $99.00 US
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Size: 7854 K
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Released: Sep 30, 2005 |
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Download:
http://www.i-webcast.com/download/livesitesetup.exe
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Keywords: Video chat software, video chat support, online support, video chat, audio chat |
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CustomerReach 2.2
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CustomerReach |
| Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $89.95 US
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Size: 3642 K
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Released: Aug 23, 2005 |
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Download:
http://www.customerreach.com/CustomerReachSetup.exe
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Keywords: Customer, service, instant, message, support |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Helpdesk, website, video camera, express, web based |
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ihelpcenter 3.1
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ihelpcenter.com |
| ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $10.00 US
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Size: 625 K
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Released: Nov 26, 2004 |
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Download:
http://www.ihelpcenter.com/globalpcsetup.exe
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Keywords: File transfer pass through firewall, web service, free download software, gotomypc alternative, PC remote control software |
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logonmypc 3.6
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logonmypc.com |
| LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $6.00 US
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Size: 625 K
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Released: Jul 04, 2004 |
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Download:
http://www.logonmypc.com/globalpcpro.exe
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Keywords: Online help, remote help, VNC, VPN alternative, remote email access |
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Boldchat Operator Client .NET 2.31
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Bravestorm, LLC |
| Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. |
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Platform: Windows |
Internet
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Type: Freeware |
Cost: $0.00 US
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Size: 2285 K
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Released: Nov 26, 2003 |
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Download:
http://www.boldchat.com/ext/download/boldchat.exe
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Keywords: Visitor chat, customer service, online chat, web site chat, web chat |
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LiveSupportZone 1.1.0.24
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Qumix |
| LiveSupportZone allows you provide live help and live customer pre-sales support in real-time directly from your website. Using LiveSupportZone, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $19.00 US
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Size: 3210 K
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Released: Apr 10, 2006 |
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Download:
http://www.livesupportzone.com/livesupportzone.zip
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Keywords: Live chat software support, php live, web, monitoring, track |
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Templates for the Webshop Helpdesk 1.00
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ITSTH |
| Test Oulook as great Helpdesk-solution for customer e-mails directed at Webshops. This Add-in for the program Reply-Butler helps you with administration / construction of the Webshop text modules for the helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
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Keywords: Text modules, Webshop textmodules, e-mail support, Helpdesk software, Microsoft Outlook |
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Customer support software - sitewebdesk 7.1
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sitehelpdesk.com |
| Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $1.00 US
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Size: 292 K
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Released: Jan 12, 2006 |
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Download:
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
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Keywords: Help desk software, software, ITSM |
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ManageEngine SupportCenter Plus 6.5
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AdventNet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 32060 K
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Released: Nov 05, 2007 |
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Download:
http://www.manageengine.com/products/support-center/64045241/ManageEng
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Keywords: SLA violation tracking, Workflow Management, Customer Support Software, Customer Service Management Software, Request Tracking |
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LIVECHAT Contact Center 5.2.1
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LIVECHAT, Inc. |
| LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $33.00 US
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Size: 6849 K
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Released: Aug 14, 2007 |
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Download:
http://www.livechatinc.com/download/contact_center/LIVECHAT_Contact_Ce
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Keywords: Contact center, live chat software, live help software |
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AdventnetManageEngine SupportCenter Plus 7.0
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Adventnet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 31744 K
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Released: Dec 02, 2008 |
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Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
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Keywords: Customer Help Desk, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System |
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Live Chat Software for Customer Support 2.0
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Live2Support Inc. |
| Increase sales and improve customer service delivery by adding live chat to your website. Watch visitors on your website in real time. Interact proactively through chat invitations. Fully customizable visitor interfaced. One click installation within minutes. Transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer and duration of chat session. 15 - day no-risk free trial. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $9.99 US
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Size: 723 K
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Released: Nov 25, 2008 |
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Download:
http://www.live2support.com/downloads/Live2SupportSetupV2.exe
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Keywords: Live chat application, live help application, live support application, live chat program, live help program |
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