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Omnistar Help Desk Software Solution 8.1
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Omnistar Interactive |
| Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $147.00 US
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Size: 4 K
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Released: Jul 09, 2009 |
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Download:
https://www.osisecureweb.com/omnistl/orderform.php
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Keywords: Help Desk Software, Live Chat Software, Customer Service Software |
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SightMax 1.0.14.0
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SmartMax Software, Inc. |
| SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. Written in .NET and using the latest Microsoft Technology, SightMax is cost effective and easy to use. |
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Platform: Windows |
Communications
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Type: Demo |
Cost: $299.00 US
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Size: 40323 K
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Released: May 04, 2005 |
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Download:
http://www.sightmax.com/release/1.0/sightmax.exe
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Keywords: Crm, chat room, chat technical support, monitoring, free live support chat software |
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VueChat Enterprise Server 1.3
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VueCam |
| Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 607 K
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Released: Jan 01, 2005 |
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Download:
http://www.vuechat.com/download/vuechat_srv.exe
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Keywords: Webcam chat, video chat, chat, business, records |
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LiveServiceDesk 2.0
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SwampFox Software Ltd |
| POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to offer live customer service. Turn browsers into lifetime customers by answering questions before they click to a competitor site! |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $249.00 US
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Size: 10800 K
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Released: Nov 05, 2003 |
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Download:
http://www.liveservicedesk.com/shareware/lsdins.exe
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Keywords: Live help software, live service software, live support software, live customer service, customer service software |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Customer, client, server, user, linux |
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AliveChat 3.4.0
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WebsiteAlive |
| AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $18.95 US
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Size: 1733 K
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Released: Jun 20, 2005 |
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Download:
http://www.websitealive.com/www/download/alivechat_package.zip
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Keywords: Boldchat, live chat software, live chat support, live support, live help |
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TicketAxis - Trouble Ticketing Software 1.0.1
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SupportAxis |
| TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 2304 K
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Released: Jun 29, 2009 |
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Download:
http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
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Keywords: Customer support, helpdesk software, ticket software, customer service support, free help desk software |
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AdventnetManageEngine SupportCenter Plus 7.0
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Adventnet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 31744 K
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Released: Dec 02, 2008 |
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Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
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Keywords: Contact Management, SLA violation tracking, Active Directory, Customer Support Software, Customer Service Management Software |
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ManageEngine SupportCenter Plus 6.5
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AdventNet Inc |
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 32060 K
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Released: Nov 05, 2007 |
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Download:
http://www.manageengine.com/products/support-center/64045241/ManageEng
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Keywords: Self Service Portal, Knowledge base, Trouble Ticketing System, Workflow Management, Request Tracking |
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DEKSI CRM 4.2
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DEK Software International |
| DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $595.00 US
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Size: 30046 K
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Released: Jul 12, 2007 |
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Download:
http://www.deksoftware.com/new/crmw.zip
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Keywords: Customer assistance, service management, DEKSI CRM, crm software, sales force automation |
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DEKSI CRM for Linux 4.0
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DEK Software International |
| DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat. |
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Platform: Windows, Linux |
Business
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Type: Shareware |
Cost: $595.00 US
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Size: 35190 K
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Released: May 29, 2007 |
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Download:
http://www.deksoftware.com/new/crml.zip
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Keywords: Customer relationship management software |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Support, customer service, customer relations management, call tracking, web helpdesk |
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LBE Desktop Helpdesk 4.0.171
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 5183 K
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Released: May 16, 2007 |
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Download:
http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
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Keywords: Problem resolution, call center, issue tracking, help desk, helpdesk |
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Help Desk-99 4.0.162
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $180.00 US
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Size: 5089 K
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Released: Sep 27, 2006 |
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Download:
http://www.helpdesk99.com/download/helpdesk99.zip
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Keywords: Helpdesk system |
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e-Restaurant 3.0.0.43
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Kernow Software |
| Cut time, reduce mistakes, improve efficiency and maximise the true potential of your restaurant with this restaurant customer & reservation package.
- Manage reservation & customer details
- Advanced table availability searching
- Search for reservations, customers & view customer history
- Easily control the flow of customers through the restaurant
- Report printing, data exporting plus much more! |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $695.00 US
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Size: 7445 K
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Released: Feb 27, 2006 |
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Download:
http://kernow-software.co.uk/downloads/eRestaurant_3.0.0.43.exe
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Keywords: Reservation, restaurant reservation reservation, restaurant management, tables, food |
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PC Sentinel's AutoKeys: Auto Typing! 1.2.3
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PC Sentinel Software |
| Use PCSentinel's Autokeys to answer hundreds of emails a day, complete forms with the touch of a button, save and retrieve sensitive information like passwords and account numbers! All data is stored in encryped forms for your safety! |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $29.99 US
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Size: 261 K
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Released: Feb 20, 2006 |
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Download:
http://www.pcsentinelsoftware.com/products/autokeys/autokeys_setup.exe
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Keywords: Customer relationship management, automated customer service, macros, automation software, clipboard |
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ihelpcenter 3.1
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ihelpcenter.com |
| ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $10.00 US
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Size: 625 K
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Released: Nov 26, 2004 |
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Download:
http://www.ihelpcenter.com/globalpcsetup.exe
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Keywords: Free download software, gotomypc alternative, PC remote control software, pc anywhere, pcanywhere alternative |
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logonmypc 3.6
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logonmypc.com |
| LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $6.00 US
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Size: 625 K
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Released: Jul 04, 2004 |
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Download:
http://www.logonmypc.com/globalpcpro.exe
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Keywords: Remote help, VNC, VPN alternative, remote email access, file transfer pass through firewall |
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Queuing Model Excel 2.0
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Bizpep |
| Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction). |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $27.00 US
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Size: 151 K
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Released: Jul 16, 2001 |
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Download:
http://www.bizpeponline.com/downloads/qme20.zip
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Keywords: Minimize, costs, tool, software, profit |
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Customer Manager for Workgroup 1.9
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Binary House Software |
| Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $59.95 US
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Size: 27139 K
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Released: Jun 04, 2009 |
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Download:
http://www.BinaryHouseSoftware.com/download/CustManagerFWG.zip
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Keywords: Workgroup, calendar, scheduler, scheduling, organizer |
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Querybot Web Knowledgebase/FAQ 1.3
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Querybot Systems |
| Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $19.95 US
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Size: 3000 K
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Released: Dec 14, 2004 |
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Download:
http://www.querybot.com/querybot.exe
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Keywords: Html, knowledge, base, knowledgebase, faq |
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Stauri FAQtaur 2.0
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Victauri LLC |
| A development tool allowing you to create an interactive conversational virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $39.95 US
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Size: 1389 K
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Released: Nov 05, 2002 |
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Download:
http://www.victauri.com/files/staurifaq.exe
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Keywords: FAQtaur, Virtual, Assistant, Service, Bot |
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Tree Service 1.0
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RB59.COM SOFTWARE |
| If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you. Nowyou can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keep track oftelephone numbers, addresses and much more info for each customer you work for. You can search by dates, addresses, namesand much more. Keep comments or special notes or other important information. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $14.99 US
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Size: 1105 K
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Released: Mar 10, 2005 |
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Download:
http://www.rb59.com/tree-service/tssv.zip
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Keywords: Tree service, tree services, tree removal, tree doctor, tree pruning |
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