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AdventnetManageEngine SupportCenter Plus 7.0
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Adventnet Inc |
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 31744 K
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Released: Dec 02, 2008 |
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Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
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Keywords: Contact Management, SLA violation tracking, Active Directory, Customer Support Software, Customer Service Management Software |
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ManageEngine SupportCenter Plus 6.5
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AdventNet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 32060 K
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Released: Nov 05, 2007 |
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Download:
http://www.manageengine.com/products/support-center/64045241/ManageEng
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Keywords: Request Tracking, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System |
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123 Live Help Chat Mac Server Software 4.2
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TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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Platform: Unix, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC |
Communications
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Type: Freeware |
Cost: $0.00 US
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Size: 24576 K
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Released: May 19, 2009 |
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Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
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Keywords: Click to support, live support, live support software, live help, live customer support software |
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123 Live Help Chat Server Software 4.0
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TopCMM Software Corp. |
| Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $599.00 US
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Size: 11264 K
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Released: Sep 02, 2008 |
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Download:
http://www.123livehelp.com/download/123livehelp_s.tar.gz
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Keywords: Customer online support, online sales software, live chat, live person, online customer support software |
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123 Live Help Linux Server Software 4.2
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TopCMM Software Corp. |
| 123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. |
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Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Communications
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Type: Freeware |
Cost: $0.00 US
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Size: 57344 K
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Released: May 19, 2009 |
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Download:
http://www.123livehelp.com/download/123livehelp.tar.gz
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Live Chat Software for Customer Support 2.0
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Live2Support Inc. |
| Add a rich suite of live chat features to your website. Interact proactively with site visitors and increase sales. Connect with new customers through a dialog. Watch visitors on your website in real time. Fully customizable visitor interface. |
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Platform: Windows |
Communications
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Type: Shareware |
Cost: $9.99 US
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Size: 723 K
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Released: Nov 25, 2008 |
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Download:
http://www.live2support.com/downloads/Live2SupportSetupV2.exe
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Keywords: Live help program, live support program, live help software, live chat software, live chat application |
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LiveServiceDesk 2.0
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SwampFox Software Ltd |
| POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $249.00 US
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Size: 10800 K
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Released: Nov 05, 2003 |
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Download:
http://www.liveservicedesk.com/shareware/lsdins.exe
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Keywords: Live customer service, customer service software, live service software |
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VueChat Enterprise Server 1.3
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VueCam |
| VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 607 K
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Released: Jan 01, 2005 |
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Download:
http://www.vuechat.com/download/vuechat_srv.exe
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Keywords: Enterprise, government, home, representative, customer |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Unix, lindows, help desk, helpdesk, website |
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Jerry Messenger 1.0
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J-LiveSupport |
| Jerry Messenger is a compact server combination of XMPP/Jabber server and WEB server which allows you to run a Live Chat (Live Help) for your web site(s) on your server as a standalone application. Using Jerry Messenger you and your website visitors may communicate with each other via real-time chat messaging. |
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Platform: Any |
Communications
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Type: Commercial |
Cost: $449.00 US
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Size: 5053 K
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Released: Oct 06, 2007 |
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Download:
http://www.j-LiveSupport.com
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Keywords: Live, sales, customer support |
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Typing Buddy 1.5
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Supernova-soft |
| Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest! |
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Platform: Windows |
Utilities & Drivers
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Type: Demo |
Cost: $36.00 US
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Size: 976 K
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Released: Aug 24, 2008 |
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Download:
http://www.supernova-soft.com/auto_text/TypingBuddy_demo.exe
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Keywords: Speed typing, email automation, text substitution, application launcher, substitute text |
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Text Expander and Application Launcher 1.5
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desktopmetronome |
| You can assign a short string (trigger) to a much longer phrase and when you need that phrase somewhere all you have to di is to type your trigger |
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Platform: Windows |
Developer Tools
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Type: Demo |
Cost: $33.00 US
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Size: 976 K
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Released: Apr 06, 2009 |
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Download:
http://www.desktopmetronome.com/text_expander/TypingBuddy_trial.exe
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Keywords: Text expansion, productivity, launcher, autotext, global commands |
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autotext-Typing Buddy 1.5
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Supernova-soft |
| Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest! |
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Platform: Windows |
Developer Tools
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Type: Demo |
Cost: $36.00 US
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Size: 976 K
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Released: Jun 27, 2009 |
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Download:
http://www.supernova-soft.com/auto_text/autotext_TypingBuddy.exe
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Keywords: Technical support software, text expander |
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TicketAxis - Trouble Ticketing Software 1.0.1
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SupportAxis |
| TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $0.00 US
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Size: 2304 K
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Released: Jun 29, 2009 |
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Download:
http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
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Keywords: Trouble ticketing software, ticketing software, help desk software, crm, helpdesk software |
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CRM-Express Standard 2009.6.4
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PGCSoft |
| CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $49.00 US
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Size: 32000 K
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Released: Jun 27, 2009 |
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Download:
http://www.crm-express.com/Download/Standard/CRMExpressStd.zip
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Keywords: Customer relationship, customer relationship management, crm online, crm software, marketing automation |
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CRM-Express eSales 2009.6.4
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PGCSoft |
| CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar etc |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $95.00 US
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Size: 34053 K
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Released: Jun 27, 2009 |
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Download:
http://www.crm-express.com/Download/eSales/eSales.zip
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CRM-Express Professional 2009.6.1
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PGCSoft |
| CRM Software - CRM-Express Professional is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of simultaneous users to an address book. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $149.00 US
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Size: 30512 K
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Released: Jun 15, 2009 |
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Download:
http://www.crm-express.com/CRMExpress.zip
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Keywords: Crm contact management |
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Real Time Customer Support Software 3.0.1.5
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Data recovery |
| Multi operator webchat tool is use as a powerful communication interface among the multiple visitors and the operators. Online help desk software supports real time interaction with clients and supply live assistance to website visitors. |
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Platform: Windows |
Utilities & Drivers
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Type: Shareware |
Cost: $249.00 US
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Size: 7311 K
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Released: Dec 09, 2008 |
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Download:
http://www.datadoctor.in/downloads/ChatSoftwareDemo.exe
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Keywords: Instant, messages, communication, utility, internet |
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Live Chat Software 2.5
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APS Technology Pvt Ltd. |
| APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $7.95 US
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Size: 45 K
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Released: Aug 24, 2008 |
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Download:
http://www.apstechinc.com/APS-Live-Chat.zip
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Keywords: Live Chat Software, Customer Support, Live Help, Live Support |
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Templates for the Hotel Helpdesk 1.00
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ITSTH |
| Employ MS Outlook as Hotline/Helpdesk-solution for customer enquiry at Hotel- and Pensions. The additional software for ReplyButler helps you with the administration and creation of the text modules for Hotel topics for your helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 18, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
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Keywords: Hotel textmodules, e-mail support, Microsoft Outlook, Text modules |
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Templates for the Fashion Helpdesk 1.00
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ITSTH |
| Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
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Templates for the Secretary Helpdesk 1.00
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ITSTH |
| Try Microsoft Outlook as Hotline/Helpdesk-solution for customer enquiry directed at Administration. This Plugin for the Reply-Butler supports you when you at the administration / creation of the Secretary text modules for your helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
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Keywords: Secretary textmodules |
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Templates for the Webshop Helpdesk 1.00
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ITSTH |
| Use Microsoft's Outlook as convenient helpdesk for customer e-mails at Web stores and Online shops. You'll get a preset folder structure with the usual questions that occur in customer e-mails Web stores and Online shops, accompanied by tips for boilerplates which often can be expected in these Outlook helpdesk categories. All templates for the boilerplates already have headlines in 2 languages and were tagged with icons for easy finding. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
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Keywords: Webshop textmodules |
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