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Inventory Manager Lite 1.0 Microforge.net Limited
Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that. Inventory Manager Lite
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 15081 K Released: Apr 20, 2001
Download: http://www.microforge.net/Download/iml10.exe
Keywords: Manage, FREE, Helpdesk, Help, Desk
rapidHELP 2.1 rapidHelp Software
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. rapidHELP
Platform: Windows Utilities & Drivers
Type: Demo Cost: $0.00 US Size: 46080 K Released: Jan 10, 2005
Download: http://www.rapidhelp.net/pad/rapidhelp.exe
Keywords: Knowledge Base, Knowledgebase, pdf, xml, Service Desk
ieSupportManager 1.50 ieComputerSystems Ltd
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. ieSupportManager
Platform: Windows Business
Type: Demo Cost: $1192.00 US Size: 14336 K Released: Aug 17, 2005
Download: http://www.iecomputersystems.com/downloads/iesmv1.exe
Keywords: Evaluation, solutions, technical support, customer support, multi-lingual
Instant Housecall Free Edition 4.4 Remote Access
Instant Housecall Free Edition lets you temporarily view and control your friend's computer and offer remote assistance. No router/firewall configuration, secure, and lets you transfer files and chat in real-time. Business Edition is also available. Instant Housecall Free Edition
Platform: Windows, Wi Internet
Type: Freeware Cost: $0.00 US Size: 883 K Released: Sep 30, 2008
Download: http://pad.instanthousecall.com/free-distribution/SetupSpecialistSign-
Keywords: Help desk, freeware, vnc, remote access, remote desktop
TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... TicketAxis - Trouble Ticketing Software
Platform: Windows Business
Type: Demo Cost: $0.00 US Size: 2304 K Released: Jun 29, 2009
Download: http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
Keywords: Trouble ticketing software, ticketing software, help desk software, crm, helpdesk software
Templates for the Hotel Helpdesk 1.00 ITSTH
Employ MS Outlook as Hotline/Helpdesk-solution for customer enquiry at Hotel- and Pensions. The additional software for ReplyButler helps you with the administration and creation of the text modules for Hotel topics for your helpdesk. Templates for the Hotel Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 18, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
Keywords: Text modules, Hotel textmodules, e-mail support, Microsoft Outlook
Templates for the Fashion Helpdesk 1.00 ITSTH
Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now! Templates for the Fashion Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
Keywords: Fashion textmodules
Templates for the Secretary Helpdesk 1.00 ITSTH
Try Microsoft Outlook as Hotline/Helpdesk-solution for customer enquiry directed at Administration. This Plugin for the Reply-Butler supports you when you at the administration / creation of the Secretary text modules for your helpdesk. Templates for the Secretary Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
Keywords: Secretary textmodules
FastRequest HelpDesk 7.0.4 FullData inc.
FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network... FastRequest HelpDesk
Platform: Windows Web Developer Tools
Type: Shareware Cost: $179.00 US Size: 48019 K Released: Nov 05, 2008
Download: http://fastrequest.com/English/FastRequest.exe
Keywords: Online service, online service request, biomedical helpdesk, crm helpdesk, Web-based helpdesk
Jitbit HelpDesk 1.5 JitBit Software
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere via web. Jitbit HelpDesk
Platform: Windows Business
Type: Demo Cost: $349.00 US Size: 542 K Released: Aug 10, 2006
Download: http://www.jitbit.com/files/HelpDeskTrial.zip
Keywords: Base, issue, track, ticket, customer
Templates for the Webshop Helpdesk 1.00 ITSTH
Use Microsoft's Outlook as convenient helpdesk for customer e-mails at Web stores and Online shops. You'll get a preset folder structure with the usual questions that occur in customer e-mails Web stores and Online shops, accompanied by tips for boilerplates which often can be expected in these Outlook helpdesk categories. All templates for the boilerplates already have headlines in 2 languages and were tagged with icons for easy finding. Templates for the Webshop Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
Keywords: Webshop textmodules
DNA Helpdesk 2 NetSupport Ltd
Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests DNA Helpdesk
Platform: Windows Business
Type: Demo Cost: $1600.00 US Size: 49 K Released: Nov 29, 2004
Download: ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
Keywords: DNA, netsupport, active directory, web based
LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd.
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. LBE Web Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 2304 K Released: May 17, 2007
Download: http://www.lbehelpdesk.com/upgrade/lbeweb.zip
Keywords: Customer relations management, call tracking, web helpdesk, web help desk, web helpdesk software
Cerberus Helpdesk 2.4.0 WebGroup Media, LLC
Cerberus Helpdesk is a web based email management software created using PHP and MySQL Cerberus Helpdesk
Platform: Windows, Linux Internet
Type: Commercial Cost: $199.00 US Size: 3799 K Released: May 01, 2004
Download: http://www.cerberusweb.com/downloads/download_240_zip/cerberus_helpdes
Keywords: Helpdesk, Email, Management
LBE Desktop Helpdesk 4.0.171 Leigh Business Enterprises Ltd.
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. LBE Desktop Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 5183 K Released: May 16, 2007
Download: http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
Keywords: Help desk system, helpdesk system, problem resolution, call center, customer service
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