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LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd.
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. LBE Web Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 2304 K Released: May 17, 2007
Download: http://www.lbehelpdesk.com/upgrade/lbeweb.zip
Keywords: Support, customer service, customer relations management, call tracking, web helpdesk
Templates for the Secretary Helpdesk 1.00 ITSTH
Try Microsoft Outlook as Hotline/Helpdesk-solution for customer enquiry directed at Administration. This Plugin for the Reply-Butler supports you when you at the administration / creation of the Secretary text modules for your helpdesk. Templates for the Secretary Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
Keywords: Microsoft Outlook, Helpdesk, Text modules, Secretary textmodules, e-mail support
Templates for the Fashion Helpdesk 1.00 ITSTH
Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now! Templates for the Fashion Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
Keywords: Fashion textmodules, customer support, Helpdesk software
Templates for the Hotel Helpdesk 1.00 ITSTH
Employ MS Outlook as Hotline/Helpdesk-solution for customer enquiry at Hotel- and Pensions. The additional software for ReplyButler helps you with the administration and creation of the text modules for Hotel topics for your helpdesk. Templates for the Hotel Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 18, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
Keywords: Hotel textmodules
LBE Free Helpdesk 2.5 Leigh Business Enterprises Ltd.
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. LBE Free Helpdesk
Platform: Windows Developer Tools
Type: Freeware Cost: $0.00 US Size: 2331 K Released: Jan 01, 1999
Download: http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
Keywords: Help desk system, helpdesk system, problem resolution, free help desk, free helpdesk
Templates for the Webshop Helpdesk 1.00 ITSTH
Test Oulook as great Helpdesk-solution for customer e-mails directed at Webshops. This Add-in for the program Reply-Butler helps you with administration / construction of the Webshop text modules for the helpdesk. Templates for the Webshop Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
Keywords: Webshop textmodules
DNA Helpdesk 2 NetSupport Ltd
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req DNA Helpdesk
Platform: Windows Business
Type: Demo Cost: $1600.00 US Size: 49 K Released: Nov 29, 2004
Download: ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
Keywords: DNA, netsupport, active directory, web based
LBE Desktop Helpdesk 4.0.171 Leigh Business Enterprises Ltd.
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. LBE Desktop Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 5183 K Released: May 16, 2007
Download: http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
Keywords: Issue tracking, help desk, help desk software
Help Desk-99 4.0.162 Leigh Business Enterprises Ltd.
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Help Desk-99
Platform: Windows Business
Type: Shareware Cost: $180.00 US Size: 5089 K Released: Sep 27, 2006
Download: http://www.helpdesk99.com/download/helpdesk99.zip
Keywords: Call center
Freeware HelpDesk CentreDesk Group 3.2.2 Merging Technologies
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. Freeware HelpDesk CentreDesk Group
Platform: Windows Business
Type: Freeware Cost: $99.00 US Size: 22079 K Released: Jun 01, 2006
Download: http://www.tucows.com/get/345110_133012
Keywords: Inventory, workshop, centerdesk, centredesk, freeware
rapidHELP 2.1 rapidHelp Software
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security rapidHELP
Platform: Windows Utilities & Drivers
Type: Demo Cost: $0.00 US Size: 46080 K Released: Jan 10, 2005
Download: http://www.rapidhelp.net/pad/rapidhelp.exe
Keywords: Service Level Agreement, Web-Connector, Knowledge Base, Knowledgebase, pdf
Customer support software - sitewebdesk 7.1 sitehelpdesk.com
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Customer support software - sitewebdesk
Platform: Windows Web Developer Tools
Type: Commercial Cost: $1.00 US Size: 292 K Released: Jan 12, 2006
Download: http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
Keywords: Software, CRM, ITSM, ITIL
SupportCenter 1.0 Quality Unit, s.r.o.
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. SupportCenter
Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source Communications
Type: Commercial Cost: $199.00 US Size: 4000 K Released: Mar 16, 2007
Download: http://www.qualityunit.com/members/
Keywords: Support software, trouble ticket software, mail handling
DataTrack System 2.0.6479.3 Magnoware Systems
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. DataTrack System
Platform: Windows Business
Type: Commercial Cost: $349.99 US Size: 4505 K Released: Jul 11, 2005
Download: http://www.magnoware.com/downloads/datatrack_system/datatrack.exe
Keywords: Trouble ticket, defect tracking, support management, work order management
Help Desk Software - Service Log for Access 3.1 Merging Technologies
Service Log is a multi-user workshop help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration Help Desk Software - Service Log for Access
Platform: Windows Business
Type: Shareware Cost: $199.00 US Size: 10107 K Released: Jan 01, 2005
Download: http://www.icon.co.za/~accesshome/servicelog.zip
Keywords: Help, desk, call centre software, call centre, callcentre
TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. TicketAxis - Trouble Ticketing Software
Platform: Windows Business
Type: Demo Cost: $0.00 US Size: 2304 K Released: Jun 29, 2009
Download: http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
Keywords: Ticket software, customer service support, free help desk software, free ticketing software, trouble ticketing software
ManageEngine ServiceDesk Plus 7.5 AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ManageEngine ServiceDesk Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 44032 K Released: Nov 12, 2008
Download: http://www.manageengine.com/products/service-desk/91677414/ManageEngin
Keywords: Inventory Management, ITIL help desk, Service Desk, Asset Management, Trouble Ticketing
Adventnet ManageEngine ServiceDesk Plus 7.5 AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available Adventnet ManageEngine ServiceDesk Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 37002 K Released: Nov 28, 2008
Download: http://download.adventnet.com/products/service-desk/91677414/ManageEng
Keywords: SLA Management, Contract Management, Purchase Order Management
Adventnet ManageEngine MSP Center Plus 7 AdventNet, Inc.
MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA).Managing multiple customers leaves MSPs with no time to spare. Adventnet ManageEngine MSP Center Plus
Platform: Windows Internet
Type: Demo Cost: $25.00 US Size: 88064 K Released: Aug 11, 2008
Download: http://download.adventnet.com/products/msp-center/30272447/ManageEngin
Keywords: Remote Control, Windows Settings, Windows Security Policies, Software License Management, MSP Platform
ManageEngine MSP Center Plus 7 AdventNet, Inc.
MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. ManageEngine MSP Center Plus
Platform: Windows Internet
Type: Demo Cost: $25.00 US Size: 88064 K Released: Aug 11, 2008
Download: http://download.adventnet.com/products/msp-center/30272447/ManageEngin
Keywords: Asset Tracking, Windows Power Management, Windows Firewall Management
Textmodules for Software Support 1.00 ITSTH
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required. Textmodules for Software Support
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 258 K Released: Nov 27, 2007
Download: http://www.itsth.com/download/ReplyButler_TextLib_SoftwareSupport.exe
Keywords: E-mail tool, boilerplates, Software Support, Outlook plugin, Outlook tool
HelpBox 3.6 Layton Technology Inc
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable HelpBox
Platform: Windows Business
Type: Shareware Cost: $695.00 US Size: 62300 K Released: Apr 12, 2007
Download: http://www.laytontechnology.com/pub/trial/hbtrial.zip
Keywords: Help desk software, web based help desk
Netman Enterprise Trial 3.5 Accord Software & Systems Inc.
Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and asset management. While one can use it as reminder/to-do list tool for personal use, it allows work group to communicate instantly and effectively and Network administrator to monitor the LAN parameters as well as to manage software assets in the network. Netman Enterprise Trial
Platform: Windows Utilities & Drivers
Type: Shareware Cost: $49.95 US Size: 5962 K Released: Oct 05, 2005
Download: http://www.net-man.us/demo/nm-so.exe
Keywords: Messenger, note, PIM, Instant messaging, post-it
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