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VersaSRS HelpDesk 3.2.3
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VersaDev |
| versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 7483 K
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Released: Jul 26, 2006 |
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Download:
http://www.versadev.com/downloads/versasrs/versasrs_v3_2_3.zip
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Keywords: Incident, Issue, Service, web based, thin client |
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HelpBox 3.6
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Layton Technology Inc |
| HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $695.00 US
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Size: 62300 K
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Released: Apr 12, 2007 |
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Download:
http://www.laytontechnology.com/pub/trial/hbtrial.zip
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Keywords: Help desk software, web based help desk, helpdesk |
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FastRequest HelpDesk 7.0.4
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FullData inc. |
| FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network... |
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Platform: Windows |
Web Developer Tools
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Type: Shareware |
Cost: $179.00 US
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Size: 48019 K
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Released: Nov 05, 2008 |
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Download:
http://fastrequest.com/English/FastRequest.exe
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Keywords: Web form, online form, online service, online service request, biomedical helpdesk |
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SupportPortal 3.0
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Escon Information Consulting |
| Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Service desk, help desk, online, customer support, itil |
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Trouble Ticket Tracker 2.0
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TLI Software |
| Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management |
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Platform: Windows, Linux |
Business
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Type: Commercial |
Cost: $750.00 US
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Size: 195 K
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Released: Mar 24, 2009 |
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Download:
http://www.tlisoftware.com/Trouble-Ticket-Tracker.php
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Keywords: Help desk software, trouble ticket tracker, issue ticket tracker, trouble ticket sofware |
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Customer support software - sitewebdesk 7.1
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sitehelpdesk.com |
| Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $1.00 US
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Size: 292 K
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Released: Jan 12, 2006 |
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Download:
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
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Keywords: Helpdesk software, help desk software, software, CRM, ITSM |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Live voice, chat, web, video chat, business |
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TechAid ASP 2.1
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TechAid Software |
| TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 860 K
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Released: Apr 06, 2003 |
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Download:
http://www.techaidsw.com/downloads/taasp21.zip
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Keywords: Customer service, service manager, service management, IT support, time reporting |
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Omnistar Help Desk Software Solution 8.1
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Omnistar Interactive |
| Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $147.00 US
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Size: 4 K
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Released: Jul 09, 2009 |
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Download:
https://www.osisecureweb.com/omnistl/orderform.php
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Keywords: Help Desk Software, Live Chat Software, Customer Service Software |
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Problem Solved 4.6
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Dennis Baggott and Sons |
| Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $199.00 US
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Size: 6152 K
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Released: Dec 28, 2004 |
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Download:
http://www.lnsoftware.com/setup46.zip
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Keywords: Help Desk, Web enabled help desk, inventory |
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AccessAble Help Desk Pro Edition 2.55
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Dennis Baggott and Sons |
| A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $499.00 US
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Size: 26935 K
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Released: Dec 31, 2004 |
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Download:
http://www.lnsoftware.com/setup255.zip
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Keywords: Computer inventory, web enabled help desk, support requests |
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Random Password Manager Enterprise Ed. 1.19.05062
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Lieberman Software Corporation |
| Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. |
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Platform: Windows |
Security & Privacy
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Type: Commercial |
Cost: $9999.00 US
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Size: 10540 K
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Released: Apr 26, 2005 |
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Download:
http://www.liebsoft.com/products/rpmeesetup.exe
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Keywords: Password Reset, Common Credentials, forgot password, single sign on, SAM |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Web help desk software, support, customer relations management, call tracking, web helpdesk |
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Software Planner 4
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Pragmatic Software Co., Inc. |
| Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS |
Developer Tools
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Type: Commercial |
Cost: $20.00 US
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Size: 475 K
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Released: May 08, 2003 |
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Download:
ftp://ftp.pragmaticsw.com/downloads/splanner.exe
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Keywords: Software testing, configuration management, quality management, software development, project management |
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ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 44032 K
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Released: Nov 12, 2008 |
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Download:
http://www.manageengine.com/products/service-desk/91677414/ManageEngin
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Keywords: SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management |
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Defect Tracker 4
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Pragmatic Software Co., Inc. |
| Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS |
Developer Tools
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Type: Commercial |
Cost: $20.00 US
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Size: 455 K
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Released: May 08, 2003 |
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Download:
ftp://ftp.pragmaticsw.com/downloads/dtrack.exe
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Keywords: Software development tools, configuration management software, configuration management tools, project planning, change management |
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Adventnet ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 37002 K
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Released: Nov 28, 2008 |
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Download:
http://download.adventnet.com/products/service-desk/91677414/ManageEng
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Keywords: Asset Management, Trouble Ticketing |
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ieSupportManager 1.50
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ieComputerSystems Ltd |
| Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1192.00 US
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Size: 14336 K
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Released: Aug 17, 2005 |
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Download:
http://www.iecomputersystems.com/downloads/iesmv1.exe
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Keywords: Knowledgebase, knowledge, free download, evaluation, solutions |
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