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Customer support software - sitewebdesk 7.1
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sitehelpdesk.com |
| Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $1.00 US
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Size: 292 K
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Released: Jan 12, 2006 |
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Download:
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
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Keywords: Customer support, web based, helpdesk software, help desk software, helpdesk |
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HelpBox 3.6
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Layton Technology Inc |
| HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $695.00 US
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Size: 62300 K
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Released: Apr 12, 2007 |
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Download:
http://www.laytontechnology.com/pub/trial/hbtrial.zip
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Keywords: Help desk software, web based help desk |
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SupportPortal 3.0
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Escon Information Consulting |
| Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Help desk, online, itil, sla, service desk |
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Help Desk for IIS 2.0
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MIS Utilities |
| Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $199.00 US
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Size: 4208 K
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Released: Aug 02, 2006 |
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Download:
http://www.misutilities.com/helpdesk.exe
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Keywords: Web-based, web-based help desk, web-based helpdesk, support desk |
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FastRequest HelpDesk 7.0.4
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FullData inc. |
| FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network... |
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Platform: Windows |
Web Developer Tools
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Type: Shareware |
Cost: $179.00 US
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Size: 48019 K
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Released: Nov 05, 2008 |
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Download:
http://fastrequest.com/English/FastRequest.exe
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Keywords: Online form, online service, online service request, biomedical helpdesk, crm helpdesk |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Live voice, chat, software, web, video chat |
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DNA Helpdesk 2
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NetSupport Ltd |
| Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1600.00 US
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Size: 49 K
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Released: Nov 29, 2004 |
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Download:
ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
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Keywords: Active directory, DNA, netsupport |
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TechAid ASP 2.1
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TechAid Software |
| TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 860 K
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Released: Apr 06, 2003 |
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Download:
http://www.techaidsw.com/downloads/taasp21.zip
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Keywords: Service manager, service management, IT support, time reporting, time recording |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Web help desk software, support, customer service, customer relations management, call tracking |
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Cerberus Helpdesk 2.4.0
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WebGroup Media, LLC |
| Cerberus Helpdesk is a web based email management software created using PHP and MySQL |
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Platform: Windows, Linux |
Internet
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Type: Commercial |
Cost: $199.00 US
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Size: 3799 K
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Released: May 01, 2004 |
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Download:
http://www.cerberusweb.com/downloads/download_240_zip/cerberus_helpdes
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Keywords: Helpdesk, Email, Management |
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Jitbit HelpDesk 1.5
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JitBit Software |
| Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $349.00 US
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Size: 542 K
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Released: Aug 10, 2006 |
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Download:
http://www.jitbit.com/files/HelpDeskTrial.zip
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Keywords: Service, knowledge, base, issue, track |
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LBE Free Helpdesk 2.5
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Leigh Business Enterprises Ltd. |
| Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports. |
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Platform: Windows |
Developer Tools
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Type: Freeware |
Cost: $0.00 US
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Size: 2331 K
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Released: Jan 01, 1999 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
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Keywords: Free helpdesk system, help desk system, helpdesk system, problem resolution, free help desk |
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Templates for the Webshop Helpdesk 1.00
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ITSTH |
| Use Microsoft's Outlook as convenient helpdesk for customer e-mails at Web stores and Online shops. You'll get a preset folder structure with the usual questions that occur in customer e-mails Web stores and Online shops, accompanied by tips for boilerplates which often can be expected in these Outlook helpdesk categories. All templates for the boilerplates already have headlines in 2 languages and were tagged with icons for easy finding. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
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Keywords: Webshop textmodules, e-mail support, Microsoft Outlook, Text modules |
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Templates for the Hotel Helpdesk 1.00
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ITSTH |
| Employ MS Outlook as Hotline/Helpdesk-solution for customer enquiry at Hotel- and Pensions. The additional software for ReplyButler helps you with the administration and creation of the text modules for Hotel topics for your helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 18, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
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Keywords: Hotel textmodules |
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Templates for the Fashion Helpdesk 1.00
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ITSTH |
| Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
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IPI.HELPDESK demo
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IPI Business Solutions, Inc. |
| IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Business
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Type: Demo |
Cost: $99.95 US
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Size: 1592 K
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Released: Dec 20, 2006 |
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Download:
http://www.ipi-helpdesk.com/upload/hd-demo.exe
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Keywords: Ticketing, request, IPI, CRM, EAM |
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Templates for the Secretary Helpdesk 1.00
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ITSTH |
| Employ MS-Outlook as helpdesk for customer mails to Office assistants + registries. The additional software helps you at the using of the text modules for Secretary topics for the helpdesk. All suggestions for written texts already have bilingual headlines + were marked with small icons to find them more easy. Download now! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
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Keywords: Secretary textmodules |
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ieSupportManager 1.50
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ieComputerSystems Ltd |
| Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1192.00 US
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Size: 14336 K
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Released: Aug 17, 2005 |
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Download:
http://www.iecomputersystems.com/downloads/iesmv1.exe
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Keywords: Free download, evaluation, solutions, technical support, multi-lingual |
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