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Help Desk for IIS 2.0
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MIS Utilities |
| Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $199.00 US
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Size: 4208 K
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Released: Aug 02, 2006 |
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Download:
http://www.misutilities.com/helpdesk.exe
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Keywords: Web-based, web based, web-based help desk, web-based helpdesk, support desk |
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FastRequest HelpDesk 7.0.4
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FullData inc. |
| FastRequest HelpDesk- Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List?). |
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Platform: Windows |
Web Developer Tools
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Type: Shareware |
Cost: $179.00 US
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Size: 48019 K
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Released: Nov 05, 2008 |
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Download:
http://fastrequest.com/English/FastRequest.exe
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Keywords: Work order online, helpdesk online, service request, CMMS, helpdesk |
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SupportPortal 3.0
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Escon Information Consulting |
| Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Itil, sla, service desk, help desk, online |
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HelpBox 3.6
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Layton Technology Inc |
| HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $695.00 US
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Size: 62300 K
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Released: Apr 12, 2007 |
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Download:
http://www.laytontechnology.com/pub/trial/hbtrial.zip
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Keywords: Help desk software, web based help desk |
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Trouble Ticket Tracker 2.0
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TLI Software |
| Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management |
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Platform: Windows, Linux |
Business
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Type: Commercial |
Cost: $750.00 US
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Size: 195 K
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Released: Mar 24, 2009 |
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Download:
http://www.tlisoftware.com/Trouble-Ticket-Tracker.php
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Keywords: Help desk software, trouble ticket tracker, issue ticket tracker, trouble ticket sofware |
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VersaSRS HelpDesk 3.2.3
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VersaDev |
| FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 7483 K
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Released: Jul 26, 2006 |
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Download:
http://www.versadev.com/downloads/versasrs/versasrs_v3_2_3.zip
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Keywords: Call Centre, Contact Centre, Issue Tracking, Self Help, Support |
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Customer support software - sitewebdesk 7.1
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sitehelpdesk.com |
| Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $1.00 US
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Size: 292 K
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Released: Jan 12, 2006 |
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Download:
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
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Keywords: Software, CRM, ITSM, customer support, helpdesk software |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Web, video chat, business, corporate, customer service software |
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TechAid ASP 2.1
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TechAid Software |
| TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be installed on IIS 4 or higher and on Personal Web Server. It is uniquely designed to allow users to accurately record all of their time, not just the time spent on projects or work orders. It includes reports for total hours, period summary, daily summary, and detailed reports. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 860 K
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Released: Apr 06, 2003 |
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Download:
http://www.techaidsw.com/downloads/taasp21.zip
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Keywords: Active server page, customer service, service manager, service management, IT support |
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Omnistar Help Desk Software Solution 8.1
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Omnistar Interactive |
| Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site?s visitors and create a comprehensive web based knowledgebase. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $147.00 US
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Size: 4 K
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Released: Jul 09, 2009 |
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Download:
https://www.osisecureweb.com/omnistl/orderform.php
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Keywords: Help Desk Software, Live Chat Software, Customer Service Software |
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Problem Solved 4.6
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Dennis Baggott and Sons |
| Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $199.00 US
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Size: 6152 K
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Released: Dec 28, 2004 |
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Download:
http://www.lnsoftware.com/setup46.zip
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Keywords: Help Desk, Web enabled help desk, inventory |
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AccessAble Help Desk Pro Edition 2.55
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Dennis Baggott and Sons |
| An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $499.00 US
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Size: 26935 K
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Released: Dec 31, 2004 |
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Download:
http://www.lnsoftware.com/setup255.zip
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Keywords: Computer inventory, web enabled help desk, support requests |
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Random Password Manager Enterprise Ed. 1.19.05062
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Lieberman Software Corporation |
| Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. |
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Platform: Windows |
Security & Privacy
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Type: Commercial |
Cost: $9999.00 US
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Size: 10540 K
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Released: Apr 26, 2005 |
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Download:
http://www.liebsoft.com/products/rpmeesetup.exe
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Keywords: 2000, 2003, Windows, Microsoft, SQL Server |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Customer relations management, call tracking, web helpdesk, web help desk, web helpdesk software |
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Software Planner 4
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Pragmatic Software Co., Inc. |
| Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS |
Developer Tools
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Type: Commercial |
Cost: $20.00 US
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Size: 475 K
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Released: May 08, 2003 |
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Download:
ftp://ftp.pragmaticsw.com/downloads/splanner.exe
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Keywords: Quality management, software development, project management, project management software, project management tools |
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ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 44032 K
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Released: Nov 12, 2008 |
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Download:
http://www.manageengine.com/products/service-desk/91677414/ManageEngin
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Keywords: Purchase Order Management, Knowledge Base, Inventory Management, ITIL help desk, Asset Management |
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Defect Tracker 4
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Pragmatic Software Co., Inc. |
| Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS |
Developer Tools
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Type: Commercial |
Cost: $20.00 US
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Size: 455 K
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Released: May 08, 2003 |
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Download:
ftp://ftp.pragmaticsw.com/downloads/dtrack.exe
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Keywords: Software development tools, configuration management, configuration management software, configuration management tools, project planning |
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Adventnet ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 37002 K
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Released: Nov 28, 2008 |
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Download:
http://download.adventnet.com/products/service-desk/91677414/ManageEng
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Keywords: Trouble Ticketing, SLA Management, Contract Management |
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ieSupportManager 1.50
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ieComputerSystems Ltd |
| ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. |
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Platform: Windows |
Business
|
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Type: Demo |
Cost: $1192.00 US
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Size: 14336 K
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Released: Aug 17, 2005 |
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Download:
http://www.iecomputersystems.com/downloads/iesmv1.exe
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Keywords: Free download, evaluation, solutions, technical support, multi-lingual |
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