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Defect Tracker 4
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Pragmatic Software Co., Inc. |
| Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS |
Developer Tools
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Type: Commercial |
Cost: $20.00 US
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Size: 455 K
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Released: May 08, 2003 |
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Download:
ftp://ftp.pragmaticsw.com/downloads/dtrack.exe
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Keywords: Change management, help desk, help desk software, web help desk software, software testing |
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Help Desk for IIS 2.0
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MIS Utilities |
| Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $199.00 US
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Size: 4208 K
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Released: Aug 02, 2006 |
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Download:
http://www.misutilities.com/helpdesk.exe
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Keywords: Support desk, helpdesk, web-based, web based, web-based help desk |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Call tracking, web helpdesk, web help desk, web helpdesk software, helpdesk software |
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Problem Solved 4.6
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Dennis Baggott and Sons |
| Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $199.00 US
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Size: 6152 K
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Released: Dec 28, 2004 |
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Download:
http://www.lnsoftware.com/setup46.zip
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Keywords: Help Desk, Web enabled help desk, customer support, inventory |
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AccessAble Help Desk Pro Edition 2.55
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Dennis Baggott and Sons |
| A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $499.00 US
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Size: 26935 K
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Released: Dec 31, 2004 |
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Download:
http://www.lnsoftware.com/setup255.zip
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Keywords: Computer inventory, web enabled help desk, support requests |
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Omnistar Help Desk Software Solution 8.1
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Omnistar Interactive |
| Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site?s visitors and create a comprehensive web based knowledgebase. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $147.00 US
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Size: 4 K
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Released: Jul 09, 2009 |
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Download:
https://www.osisecureweb.com/omnistl/orderform.php
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Keywords: Help Desk Software, Live Chat Software, Customer Service Software |
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SupportPortal 3.0
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Escon Information Consulting |
| Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
Business
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Type: Demo |
Cost: $275.00 US
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Size: 2832 K
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Released: Jan 20, 2009 |
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Download:
http://www.e-supportportal.com/trial/SupportPortal.zip
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Keywords: Itil, sla, service desk, online |
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z/Scope Warp 4.0
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Cybele Software Inc. |
| z/Scope Warp is a GUI/HTML-enabled terminal emulator. Runs as a stand-alone and web-browser enabled for accessing AS/400 iSeries and IBM Mainframes under Microsoft Windows platforms. z/Scope Warp provides SSL 2,3 and TLS 1.0 encryption. |
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Platform: Windows |
Internet
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Type: Commercial |
Cost: $0.00 US
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Size: 3939 K
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Released: Oct 25, 2004 |
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Download:
http://www.cybelesoft.com/downloads/zwsetup.exe
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Keywords: HTML, GUI, Web-to-Host, web enabled, secure |
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Trouble Ticket Tracker 2.0
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TLI Software |
| Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management |
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Platform: Windows, Linux |
Business
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Type: Commercial |
Cost: $750.00 US
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Size: 195 K
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Released: Mar 24, 2009 |
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Download:
http://www.tlisoftware.com/Trouble-Ticket-Tracker.php
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Keywords: Web based help desk, trouble ticket tracker, issue ticket tracker, trouble ticket sofware |
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LBE Free Helpdesk 2.5
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Leigh Business Enterprises Ltd. |
| Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports. |
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Platform: Windows |
Developer Tools
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Type: Freeware |
Cost: $0.00 US
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Size: 2331 K
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Released: Jan 01, 1999 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
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Keywords: Free helpdesk software, free help desk system, free helpdesk system, help desk system, helpdesk system |
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Software Planner 4
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Pragmatic Software Co., Inc. |
| Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS |
Developer Tools
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Type: Commercial |
Cost: $20.00 US
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Size: 475 K
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Released: May 08, 2003 |
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Download:
ftp://ftp.pragmaticsw.com/downloads/splanner.exe
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Keywords: Project management software, project management tools, project planning, configuration management, quality management |
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ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 44032 K
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Released: Nov 12, 2008 |
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Download:
http://www.manageengine.com/products/service-desk/91677414/ManageEngin
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Keywords: ITIL help desk, Asset Management, Trouble Ticketing, SLA Management, Contract Management |
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