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Boldcenter Operator Client .NET 4.13
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Bravestorm, LLC |
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 4263 K
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Released: May 24, 2005 |
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Download:
http://www.boldcenter.com/download/boldcenter413.exe
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Keywords: Hit counter, software, crm, customer, customers |
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ieSupportManager 1.50
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ieComputerSystems Ltd |
| Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1192.00 US
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Size: 14336 K
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Released: Aug 17, 2005 |
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Download:
http://www.iecomputersystems.com/downloads/iesmv1.exe
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Keywords: Evaluation, solutions, technical support, customer support, multi-lingual |
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Customer support software - sitewebdesk 7.1
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sitehelpdesk.com |
| Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $1.00 US
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Size: 292 K
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Released: Jan 12, 2006 |
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Download:
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
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Keywords: ITIL, web based, helpdesk software, help desk software, helpdesk |
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HelpBox 3.6
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Layton Technology Inc |
| HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $695.00 US
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Size: 62300 K
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Released: Apr 12, 2007 |
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Download:
http://www.laytontechnology.com/pub/trial/hbtrial.zip
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Keywords: Help desk software, web based help desk |
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DNA Helpdesk 2.8
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NetSupport Ltd |
| NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of incidents and is built using ITIL standards. |
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Platform: Windows, Android, BlackBerry, Handheld/Mobile Other, iPhone, Linux, Mac OS X, Pocket PC, Other |
Business
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Type: Demo |
Cost: $1600.00 US
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Size: 59 K
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Released: Jan 04, 2010 |
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Download:
ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
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Keywords: Active directory, DNA, netsupport |
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VueChat Express 1.4
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VueCam |
| VueChat Express is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. |
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Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC |
Business
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Type: Shareware |
Cost: $19.00 US
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Size: 3402 K
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Released: May 01, 2005 |
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Download:
http://www.vuechat.com/download/express/vuechat_rep.exe
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Keywords: Website, video camera, express, online, live voice |
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rapidHELP 2.1
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rapidHelp Software |
| This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security |
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Platform: Windows |
Utilities & Drivers
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Type: Demo |
Cost: $0.00 US
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Size: 46080 K
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Released: Jan 10, 2005 |
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Download:
http://www.rapidhelp.net/pad/rapidhelp.exe
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Keywords: Call center, ticket, service, service software, callcenter |
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FastRequest HelpDesk 7.0.4
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FullData inc. |
| FastRequest HelpDesk- Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List?). |
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Platform: Windows |
Web Developer Tools
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Type: Shareware |
Cost: $179.00 US
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Size: 48019 K
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Released: Nov 05, 2008 |
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Download:
http://fastrequest.com/English/FastRequest.exe
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Keywords: Online service, online service request, biomedical helpdesk, crm helpdesk, Web-based helpdesk |
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LBE Free Helpdesk 2.5
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Leigh Business Enterprises Ltd. |
| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. |
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Platform: Windows |
Developer Tools
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Type: Freeware |
Cost: $0.00 US
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Size: 2331 K
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Released: Jan 01, 1999 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
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Keywords: Free help desk software, free helpdesk software, free help desk system, free helpdesk system, help desk |
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Templates for the Webshop Helpdesk 1.00
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ITSTH |
| Test Oulook as great Helpdesk-solution for customer e-mails directed at Webshops. This Add-in for the program Reply-Butler helps you with administration / construction of the Webshop text modules for the helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
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Keywords: Microsoft Outlook, Text modules, Webshop textmodules, e-mail support |
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Templates for the Hotel Helpdesk 1.00
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ITSTH |
| Test Outlook as powerful helpdesk for customer enquiry to Hotels. The Add-in for the program ReplyButler helps you with the keeping and also start of the Hotel boilerplates for the helpdesk. All Hotel text phrases are compatible to a multiuser environment so that with a network all helpdesk users have the identical boilerplates and have the same DB. Test it immediately! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 18, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
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Keywords: Hotel textmodules |
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Jitbit HelpDesk 1.5
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JitBit Software |
| Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere via web. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $349.00 US
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Size: 542 K
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Released: Aug 10, 2006 |
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Download:
http://www.jitbit.com/files/HelpDeskTrial.zip
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Keywords: Support, knowledge, base, issue, track |
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Templates for the Fashion Helpdesk 1.00
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ITSTH |
| Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
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Keywords: Fashion textmodules |
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Cerberus Helpdesk 2.4.0
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WebGroup Media, LLC |
| Cerberus Helpdesk is a web based email management software created using PHP and MySQL |
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Platform: Windows, Linux |
Internet
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Type: Commercial |
Cost: $199.00 US
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Size: 3799 K
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Released: May 01, 2004 |
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Download:
http://www.cerberusweb.com/downloads/download_240_zip/cerberus_helpdes
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Keywords: Helpdesk, Email, Management |
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Templates for the Secretary Helpdesk 1.00
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ITSTH |
| Employ MS-Outlook as helpdesk for customer mails to Office assistants + registries. The additional software helps you at the using of the text modules for Secretary topics for the helpdesk. All suggestions for written texts already have bilingual headlines + were marked with small icons to find them more easy. Download now! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
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Keywords: Secretary textmodules |
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HelpDesk OSP, for Outlook and SharePoint 2.0
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kalmstrom.com Business Solutions |
| HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $150.00 US
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Size: 5474 K
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Released: Nov 05, 2009 |
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Download:
http://www.kalmstrom.com/files/HelpDeskOSPSetup.exe
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Keywords: Issue handling, issue tracking, helpdesk integrates wit, Helpdesk tool for SharePoint & Outlook, helpdesk based on Outlook + SharePoint |
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IPI.HELPDESK demo
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IPI Business Solutions, Inc. |
| Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Business
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Type: Demo |
Cost: $99.95 US
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Size: 1592 K
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Released: Dec 20, 2006 |
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Download:
http://www.ipi-helpdesk.com/upload/hd-demo.exe
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Keywords: Servicedesk, task, technical, ticketing, request |
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